What are the responsibilities and job description for the Team Member position at Jersey Mike's?
TEAM MEMBER JOB SUMMARY… What is this job about?
Our Team Members are comfortable serving and interacting with our loyal customers. If you are energetic, outgoing, friendly, and passionate about serving high-quality food and providing great customer service, you’ll love it here. We have opportunities for experienced job seekers and those looking for their first job. We work with your schedule. Part-time and full-time opportunities for Team Member Positions. Our team members are typically trained on more than one station to ensure we can provide our guests with the best experience possible.
The position includes, but is not limited to, the following essential job responsibilities:
TEAM MEMBER JOB RESPONSIBILITIES… What is expected of me at work?
- Greet guests with a genuine smile and warm, inviting spirit.
- Provide excellent guest service and meet customer needs in a timely and effective manner.
- Use a headset (if applicable) to take customer orders, receive directions, and/or give directions.
- Accurately capture orders and suggest great additions using menu knowledge.
- Prepare and serve food according to brand recipes and quality standards.
- Follow food safety, general safety, and sanitation protocols.
- Maintain a safe, clean, and well-organized restaurant to create a pleasant environment for guests and teammates.
- Clean and operate all equipment in a safe and proper manner.
- Adhere to safe work practices.
- Follow and comply with all applicable health department regulations as well as company policies and procedures.
- Keep accurate cash, sales, and inventory control records.
TEAM MEMBER CORE COMPETENCIES… What soft skills will help me be successful on the job?
- Friendly, smiling, cheerful with a positive attitude
- Loves serving and helping others
- Passionate about guest service
- Team player
- Acts with integrity
- Works efficiently and with a sense of urgency
- Excellent listening and communication skills
TEAM MEMBER BENEFITS… What is in it for me?
- Competitive
- Pay
- Flexible
- Schedules
- Health, Dental, and Vision Insurance
- Life Insurance
- Short/Long Term Disability
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Matching 401k Plan
- Discount Meal Benefit
- Wait periods may apply
TEAM MEMBER JOB REQUIREMENTS… What are the minimum job requirements?
- At least 16 years of age
- Dependable
- Coachable
- Work experience preferred but not required. We train!
Physical/Mental ability to:
- Tolerate exposure to noise, extreme hot and cold temperatures, and other elements.
- Frequently bend, kneel, squat, stand, walk, and twist at waist.
- Push, pull, lift, and carry up to 10 lbs. frequently and up to 50 lb. occasionally, including lifting from ground to overhead.
- Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead.
- Occasionally climb and descend ladders.
- Remain active, standing for long periods without a break.
- Work under pressure, such as high-volume peak periods, and remain calm with teammates and guests.
Cedartown will make reasonable accommodations to known physical/mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.