Jersey Mike's Subs - General Manager

Overview
At Jersey Mike's, we understand that being the best team on the planet takes more than just talent. It is a perfect blend of talent, trust, teamwork, and a shared vision. It's that little added effort, a splash of extra and unexpected, that elevates everything we do.

Our subs are authentic and fresh, served up with a helping of neighborly banter from our dedicated and high-energy team. We are looking for outgoing, hardworking, friendly, and responsible individuals who believe in:

• Serving high quality, fresh products with energy and a sense of urgency
• Serving customers personalized products in a clean, warm and friendly atmosphere
• Working with and serving others- "sharing your life with the customer"

Being a part of a bigger whole and having the desire to give back to your community.

Join our dynamic team as a General Manager and lead the operations of a fast-paced, customer-focused restaurant. In this role, you will be the driving force behind delivering exceptional service, managing daily restaurant activities, and inspiring your team to achieve excellence. Your energetic leadership will ensure smooth food preparation, efficient management of POS systems, inventory control, and a vibrant dining experience that keeps customers coming back. We’re seeking a passionate leader with a love for food service management who thrives in a quick service and fast casual environment. This is an exciting opportunity to make a tangible impact while fostering a positive, energetic workplace.

Responsibilities

• Oversee daily restaurant operations, ensuring high standards in food preparation, safety, and customer service.
• Lead and motivate staff through effective training, coaching, and development to foster a team-oriented environment.
• Control inventory levels meticulously to minimize waste and maximize profitability through effective stock management.
• Supervise kitchen activities including food production, cooking, and food handling to meet quality standards.
• Implement food safety protocols and ensure compliance with health regulations across all restaurant functions.
• Handle shift management by scheduling staff efficiently and ensuring smooth transitions during busy hours.
• Conduct interviews and participate in staff hiring processes to build a talented team aligned with company values.
• Monitor budget adherence, analyze sales data, and implement strategies to boost revenue growth.
• Maintain excellent customer service standards by addressing guest concerns promptly and professionally.

Experience

• Proven management experience within the food industry, preferably in quick service or casual dining settings.
• Extensive knowledge of food preparation techniques, culinary practices, and kitchen management.
• Hands-on experience with POS systems for order processing and cash handling.
• Demonstrated success in supervising teams, training staff, and fostering a positive work environment.
• Familiarity with inventory control procedures, food safety regulations, and health standards.
• Background in hospitality management or restaurant operations with experience in shift management and budgeting.
• Strong leadership skills with the ability to motivate teams and drive operational excellence in a fast-paced environment. Embark on a rewarding career where your leadership transforms everyday operations into memorable guest experiences! We are committed to supporting your growth through comprehensive training & development programs while providing an energetic workplace that celebrates teamwork and excellence in food service management.

Job Type: Full-time

Pay: $45,000 to per year. Starting pay, with room to grow.

Benefits

• 401(k)
• 401(k) Matching
• Health insurance
• Paid time off
• Paid training
• Meal Plan

Experience level

• 1 year

Restaurant type

• Fast casual restaurant
• Quick service & fast food restaurant

Weekly day range

• Monday to Friday
• Weekends

Location

• 4005 Buffalo Road, Erie, PA 16510
• Reliably commute or planning to relocate before starting work (Required)

License/Certification

• Driver License (Required)
• ServSafe Manager (or equivalent)

Shift availability

• Day Shift (Required)
• Night Shift (Required)

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Paid training

Experience:

• Management: 1 year (Preferred)

License/Certification:

• Driver's License (Required)
• ServSafe (Preferred)

Work Location: In person

Salary : $45,000