What are the responsibilities and job description for the Assistant Manager position at Jersey Mike's Subs?
Benefits:
Jersey Mike’s is built on the philosophy of “giving to give.” We focus on great food, great service, and being a positive presence in the community. We’re looking for someone who brings energy, leadership, and accountability to our team.
About the Role:
The Assistant Manager helps run daily operations, leads the crew, and supports the General Manager in delivering an outstanding customer experience. This role ensures high standards in customer service, food quality, cleanliness, and team performance. Ideal for someone looking to grow into a Store Manager position.
Responsibilities:
- Free meal during shifts
- Team-oriented culture
- Paid training at an established Jersey Mike’s location
- Bonus/profit participation opportunities
- Bonus based on performance
- Competitive salary
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
- Flexible schedule
Jersey Mike’s is built on the philosophy of “giving to give.” We focus on great food, great service, and being a positive presence in the community. We’re looking for someone who brings energy, leadership, and accountability to our team.
About the Role:
The Assistant Manager helps run daily operations, leads the crew, and supports the General Manager in delivering an outstanding customer experience. This role ensures high standards in customer service, food quality, cleanliness, and team performance. Ideal for someone looking to grow into a Store Manager position.
Responsibilities:
- Assist with opening and/or closing the store
- Lead shift operations including food prep, slicing, grilling, and customer service
- Ensure food safety, sanitation, and health code compliance
- Maintain product quality and order accuracy during peak hours
- Manage cash handling, deposits, and shift paperwork
- Train and coach team members on Jersey Mike’s procedures and standards
- Help with scheduling and staffing needs
- Resolve customer issues professionally and maintain strong guest relationships
- Perform inventory counts, ordering, and waste control
- Support hiring efforts and participate in interviews
- Maintain a positive, energetic, team-focused environment
- 1 years of supervisor or leadership experience (food service preferred but not required)
- Ability to lead a team of 20–25 employees
- Strong communication and people skills
- Ability to multitask and remain calm during rushes
- Reliable, punctual, and organized
- Able to stand for long periods and lift up to 40 lbs
- Weekend and holiday availability required