What are the responsibilities and job description for the Jersey Mike's Shift Lead - Westfield MA position at Jersey Mike's Subs (Liotta Brothers LLC)?
We're looking for motivated, dependable leaders to join our team before our newest Jersey Mike's location opens. This is a unique opportunity to be part of the founding team and receive hands-on training at one of our established stores so you're fully prepared to help launch the new location successfully.
As a Shift Lead, you'll learn every aspect of daily store operations while working alongside experienced managers. By opening day, you'll have the confidence and knowledge to lead shifts, coach crew members, deliver outstanding customer service, and maintain the high standards that Jersey Mike's is known for.
What You'll Do:
- Lead and motivate the team during each shift.
- Provide exceptional customer service and create a positive guest experience.
- Train and coach crew members on Jersey Mike's standards.
- Ensure food safety, cleanliness, and operational procedures are followed.
- Assist with opening and closing responsibilities.
- Help manage shift execution, inventory, and daily tasks.
- Support managers in building a strong team culture.
What We're Looking For:
- Positive attitude and strong work ethic.
- Natural leadership skills and the ability to coach others.
- Reliable attendance and flexibility with scheduling.
- Ability to thrive in a fast-paced environment.
- Restaurant or leadership experience is preferred but not required—we're happy to train the right person.
Why Join Us?
This isn't just another Shift Lead position—it's a chance to help open a brand-new Jersey Mike's. You'll begin training immediately at one of our existing locations, giving you the opportunity to develop your leadership skills, build relationships with the team, and be fully prepared to hit the ground running when the new store opens.
If you're looking for a company that invests in your growth and offers opportunities to advance into Assistant Manager and General Manager roles, we'd love to meet you.
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $17