Sales Associate, Showroom and Customer Service Assistant

GENERAL SUMMARY

PURPOSE. The purpose of this position is to provide each customer with a thoroughly satisfying shopping experience, personably communicate and solicit sales opportunities to all leads, to qualify leads, to create customer relationships, and promote the products and services of Jensen Furniture in order to develop our family of customers and increase sales. In addition this individual will be responsible for maintaining all sales materials and displays within the two showrooms as well as assisting in the customer service and follow up of current retails customers along with the cultivation and nurturing of new customer relationships.

ESSENTIAL RESPONSIBILITIES
Quality
§ Maintain the integrity and accuracy of data in database.

§ Responsible for utilizing professional and articulate communication skills (written and verbal).
Service
§ Ensure the timely follow up of all customer needs.

§ Ensure internal and external communication on all sales and service related issues.
§ Assist with Showroom customers as needed when available. Productivity
§ Efficient use of time management in all activities.

§ Exceed minimum daily sales call objectives.

§ Meet sales goals for specified period.

Safety
§ Maintain housekeeping standards within assigned area of responsibility.

§ Maintain proper upkeep of all company tools and equipment.
§ Maintain excellent driving record. Report all moving violations to manager immediately. Employee Relations
§ Responsible for good, daily attendance.

Employee Development
§ Identify and provide training recommendations for oneself.

Salesperson Characteristics, Skills, Talents, Education, Knowledge

Characteristics

1. Integrity – Honest / trustworthy / strong work ethic

2. Outgoing

3. Personable with all types of people

4. Professional appearance

5. Positive attitude towards job, products and company

6. High energy

Skills

1. Strong communication skills: verbal (face to face and telephone) and written

2. Sales skills / presentation skills

3. Customer Service skills / problem solving skills
4. Excellent listening skills

4. Business skills

5. Time management skills / ability to perform multiple tasks

6. Basic computer skills

Talents

1. Persistent / assertive - (Without being aggressive)

2. Self-motivated

3. Sales driven / goal oriented

4. Customer orientated– (Ability to understand customer’s needs and wants quickly)

5. Quick learner – (Ability to learn and absorb information quickly)

6. Self-reliant – (Ability to set and accomplish goals without close supervision)

7. Competitive

Education

Qualified Applicants must have a minimum of two years of college or equivalent experience, currently working towards a college degree, or a college degree.

Knowledge

Intermediate computer knowledge, intermediate marketing knowledge, and a broad knowledge of the work flow within retail work environment.

WORKING CONDITIONS

Work is done in two separate climate-controlled showrooms, Ability to travel between buildings and be one your feet all day are a requirement of this position.

The above statements describe the essential responsibilities performed by people in this job classification and additional responsibilities will be included in the day to day responsibilities of this individual.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Application Question(s):

• Are you able to work Saturdays? Some evening appointments may be required as well.

Education:

• Associate (Preferred)

Experience:

• retail/customer service: 3 years (Preferred)

Language:

• english (Required)

Ability to Commute:

• Luck, WI (Preferred)

Work Location: In person

Salary : $18 - $22