Senior Manager of People Operations

About Us:

Since JBC launched in January 2014, we've been hyper-focused on one thing, and one thing only: results. By crafting meaningful narratives and devising dynamic, results-driven strategies, we've developed an innovative roadmap to media relations that ultimately drives growth and scale for our partners. JBC is proud to represent today's most uniquely competitive brands that are upending the evolving consumer market. We build meaningful relationships with our partners on the pillars of transparency and empathy, and with our unique data-driven approach, our efforts speak to consumers, investors and the industry as a whole to secure market share and a defining foothold within our portfolio brands’ respective categories.

JBC is headquartered in both New York City and Los Angeles, but our reach is global. Our team is widely respected with a talent retention rate that is amongst the highest in the industry — reflected in our longstanding commitment to a forward-thinking workplace culture. We provide compassionate benefit packages, including comprehensive reproductive-care benefits, four-day summer workweeks, and agency-wide mental health days. We view our work through the lens of diversity, equity, and inclusion — championing the next generation of entrepreneurs, no matter their identity or background.

Some of our competitive, human-first programming includes:

• Split in-office x work-from-home schedule
• Flexible PTO and four-day summer workweeks
• Commitment to DEI via workshops, speaker sessions, and engagement opportunities
• Ongoing philanthropic events, both in-person and virtual

About the Job:

We are looking for a dynamic team player to join our growing People Operations team as a Senior Manager of People Operations. In this role, you will help drive our success by managing critical aspects of the talent acquisition process, including conducting screening interviews, preparing new hires’ onboarding, and arranging travel/onsite visits, while always keeping the candidate experience best in class. You will also have the opportunity to partner on fun projects such as expanding benefits programs, employer branding, DEIB, team bonding activities, and more. This role has many opportunities to create quick wins and make a visible impact, directly contributing to the success of the team and our organization’s growth as a whole.

Position Reports to: VP, Head of People Operations

Your Responsibilities:

Talent Acquisition & Candidate Experience

• Full-Cycle Recruitment: Drive the full-cycle recruiting process for roles from entry-level up to Manager level, including job posting, interview scheduling, and offer extensions.
• Relationship Management: Take exceptional care of job applicants and hiring managers by ensuring clear communication and a seamless experience throughout the hiring journey.
• TA Strategy & Diversity: Actively recommend and execute ways to improve the Talent Acquisition process. This includes ATS optimization, implementing recruiting best practices, and leveraging diverse platforms to expand the candidate pool.
• Market Research: Conduct regular research for competitive salary benchmarking.

Onboarding & Training

• Onboarding Experience: Oversee the new hire onboarding process, ensuring it remains high-quality, up-to-date, and effectively connects new employees to the overall agency vision.
• Documentation & Training: Spearhead the updating and preservation of agency training materials and operational documents.

HR Administration, Payroll & Benefits

• Payroll Processing: Own the processing of non-exempt payroll, including training the team on accurate time-card completion.
• Benefits Administration: Assist with benefits administration, including open enrollment for health, dental, vision insurance, and commuter benefits (TransitChecks).
• Information Management: Manage secure personnel files and maintain orderly company documentation.

About You:

• Bachelor’s degree
• 5 years of relevant experience
• Naturally proactive, with outstanding attention to detail and meticulous organizational skills
• A people person, skilled at building and nurturing relationships
• Analytical researcher with a strong background in salary benchmarking and market data
• Tech-savvy operator experienced in optimizing ATS platforms and digital recruiting tools
• Detail-oriented administrator skilled in benefits administration and non-exempt payroll processing
• Trusted guardian of confidentiality committed to strict compliance and secure file management
• Ability to both balance many priorities and act resourcefully, all while maintaining a positive attitude
• Vaccination against COVID-19 is a requirement if hired. Candidates may request an accommodation due to disability, sincerely held religious belief, or an exception required under applicable law.

Benefits:

JBC is committed to the health, happiness, and well-being of each and every one of our employees, both professionally and personally. We strive to make our workplace one where team members are not only supported across their short- and long-term trajectory of career growth but are also fulfilled as people, in and out of the office.

Our benefits include, but are not limited to:

• Flexible paid time off policy, including vacation additional paid caregiver leave
• 4-day workweeks in the Summer and early closures on Fridays, Fall through Spring
• 12 weeks paid leave to bond with a newly born, adopted, or fostered child, with a 6-month waiting period for full-time employees
• Inclusive holiday calendar and a paid break in December, running from Christmas Eve to New Year's Day
• Comprehensive health insurance for all employees, and a 401(k) matching plan for you to invest in your future
• In-house committees that plan monthly programming as it relates to internships, team-building, community service, employee recognition, and more
• Monthly stipend toward cell phone
• Flexible working schedules and a hybrid in-office schedule with Fridays always remote
• No waiting period for paid sick leave
• Generous bereavement leave policy, including pregnancy loss
• Agency-wide Mental Health Days
• Additional Mental Health paid time away for parents each week

Job Type:

• Full-Time

Job Location:

• Hybrid: 4 days in-office in New York, NY and Fridays remote

Contact: careers@jbc-pr.com

Pay is based on several factors, including market location and may vary depending on job-related knowledge, skills, and experience.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t match perfectly with every qualification in the job description, we encourage you to email us anyway. You may just be the right candidate for this or other roles.

Jennifer Bett Communications, LLC (“JBC”) is committed to a diverse and inclusive workplace. JBC is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.