Dental Office Front Desk / Treatment Coordinator

Job Overview
We are seeking an experienced Dental Office Front Desk / Treatment Coordinator that has been trained in Curve Dental practice management software to join our vibrant dental team! In this vital role, you will serve as the first point of contact for patients, ensuring a welcoming experience while managing administrative tasks with precision. Your expertise will help streamline patient flow, coordinate treatment plans, and support the overall efficiency of the dental practice. If you possess excellent communication skills, and have a passion for delivering exceptional patient service, this opportunity is perfect for you! This is a paid position that offers growth and development within a supportive team environment.

Duties

• Greet patients warmly upon arrival and manage patient check-in and check-out processes using Curve Dental practice management system
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verifications.
• Schedule appointments efficiently using multi-line phone systems and maintain accurate records and appointment calendars.
• Review patient documentation and treatment plans to ensure completeness and accuracy while adhering to HIPAA regulations.
• Assist in explaining treatment options, financial policies, and care plans to patients clearly and confidently.
• Collect payments, process dental billing and handle collections related to dental procedures.
• Collaborate with clinical staff to ensure smooth patient flow from intake through treatment completion.

Requirements

• Experience in a dental or medical front desk role with familiarity in dental terminology and clinic operations.
• Proficiency with Curve Dental software
• Knowledge of dental billing procedures and insurance verification.
• Excellent communication skills—bilingual abilities are highly desirable to serve diverse patient populations.
• Ability to handle multiple tasks efficiently while maintaining attention to detail.
• Familiarity with HIPAA regulations and health information management standards to ensure confidentiality and compliance.
• Strong organizational skills including filing, documentation review, and office management experience.
• Previous clinic or dental office experience preferred; hospital or healthcare setting experience is advantageous.
• Exceptional customer service skills paired with professional phone etiquette and effective multi-line phone system operation.
• Ability to perform basic clerical tasks such as typing (including 10 key), data entry, and filing confidently. Join us in making a difference by providing outstanding administrative support that enhances patient experiences while supporting the seamless operation of our dental practice!

Pay: $19.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Experience:

• Curve Dental software: 1 year (Preferred)

Work Location: In person

Salary : $19 - $25