What are the responsibilities and job description for the Plumbing Supervisor position at Jeffrey Burke Plumbing, Heating & Cooling?
Company Description JPB Plumbing, Heating and Cooling provides advanced plumbing, heating, and cooling services focused on comfort, safety, and long-term value for homeowners. The company uses cutting-edge technologies such as pipe bursting and CIPP curing to minimize disruption, save time and money, and protect property and landscaping. A team of skilled technicians delivers personalized service, taking time to understand each customer’s needs and clearly explain recommended solutions. JPB offers routine maintenance, repairs, and full installations designed to improve energy efficiency, indoor air quality, and year-round comfort. Customer satisfaction is a core priority, supported by innovative no-dig solutions and a commitment to delivering a hassle-free experience.
Role Description The Plumbing Supervisor is a full-time, on-site role based in Somerset, NJ. This role oversees plumbing technicians and daily field operations, ensuring high-quality service delivery, adherence to safety standards, and efficient completion of residential and light commercial projects. Responsibilities include assigning and reviewing work orders, inspecting completed work, troubleshooting complex plumbing issues, and supporting the use of advanced no-dig technologies and MEP systems. The Plumbing Supervisor collaborates with customer service staff to address client concerns, maintain strong customer relationships, and promote satisfaction with each job. This position also involves training and mentoring team members, monitoring inventory and equipment, and contributing to process improvements that align with company standards and goals.
Qualifications
Role Description The Plumbing Supervisor is a full-time, on-site role based in Somerset, NJ. This role oversees plumbing technicians and daily field operations, ensuring high-quality service delivery, adherence to safety standards, and efficient completion of residential and light commercial projects. Responsibilities include assigning and reviewing work orders, inspecting completed work, troubleshooting complex plumbing issues, and supporting the use of advanced no-dig technologies and MEP systems. The Plumbing Supervisor collaborates with customer service staff to address client concerns, maintain strong customer relationships, and promote satisfaction with each job. This position also involves training and mentoring team members, monitoring inventory and equipment, and contributing to process improvements that align with company standards and goals.
Qualifications
- Candidates should possess strong Supervisory Skills, including team leadership, scheduling, and performance oversight.
- Candidates should possess advanced Plumbing skills, including troubleshooting, repairs, installations, and familiarity with modern no-dig methods.
- Candidates should possess a focus on Customer Satisfaction and Customer Service, with the ability to communicate clearly and professionally in person and in writing.
- Candidates should possess experience with Mechanical Electrical and Plumbing (MEP) systems or be willing to learn integrated building services concepts.
- Relevant qualifications include several years of hands-on plumbing experience, preferably in a supervisory or lead role.
- State plumbing license or certification, and a valid driver’s license with a clean driving record, are strongly preferred.
- Ability to interpret plans and specifications, follow safety regulations, and use diagnostic tools and equipment effectively.
- Strong problem-solving skills, reliability, and the ability to work in varying indoor and outdoor conditions.