Administrative Assistant – Advanced Study Academies (ASA), Magnet Programs and Compliance Office

Position Description:

Reporting to the Executive Director of ASA, Magnet Programs and Compliance Office, and the Administrative Assistant is responsible for effectively communicating with parents and other stakeholders to assist with their children’s education, transferring of students, custody issues, residency issues, parental complaints, registration concerns and any issues regarding JPS policy.

Reports to: Executive Director of ASA, Magnet Programs and Compliance Office

Scope of Responsibility:

• Manage Compliance Office operations independently and with minimal supervision while providing impeccable customer service
• Prioritize, screen and distribute all telephone calls and incoming mail for the Compliance Office
• Coordinate all activities for the Compliance Office such as meetings, research, parent conferences and data collection
• Become well-versed in policy and procedure and implement the policies and procedures directly impacting the district’s schools, students and employees
• Prepare complex reports for the Jefferson Parish Schools, ensuring full compliance with Federal, State and JPS policy and regulation
• Author professional correspondence to schools and school board personnel as well as parents, students and community stakeholders
• Develop a positive rapport with all stakeholders, e. parents, students, community, board members, superintendent and cabinet members
• Serve as point person for Executive Director of ASA, Magnet Programs and the Compliance Officer to gather, process and disseminate information and answer all questions regarding Compliance
• Serve as liaison between Compliance and other interdepartmental employees at various organizational levels Assess, coordinate and resolve issues without compromise
• Utilize community forums and task force meetings to market and promote JPS innovative programs
• Work with families of various backgrounds, walks of life, to address academic and personal concerns
• Provide support and assistance to families attempting to enroll students in school
• Assess circumstances involving families in crisis, while assisting them with a plan of action
• Observe and recognize family dynamics to assist in developing coping skills
• Redirect telephone requests to proper department without giving customers a sense of “run around”
• Assist in creating measurable performance goals
• Compile statistical data relative to test scores and information needed by schools and other
• Create and maintain an effective electronic filing system that is easily accessible
• Performs all other duties as assigned by the Executive Director of ASA, Magnet Programs and the Compliance Office

Skills and Qualifications:

We seek detail-oriented, independent self-starters who demonstrate an unwavering commitment to raising student achievement, who have a record of high performance in challenging situations, and who desire to engage in professional development to increase knowledge of policy and procedures and professional growth. Successful candidates will also demonstrate:

• Effective use of a variety of technology equipment and software
• Strong oral and written communication skills in multiple settings and the ability to be an engaging change agent and culture-creator that can inspire and
• Exceptional analytical, inferential, critical thinking and problem-solving skills, with an ability to differentiate services to make decisions and
• Collaborative working style, with a proven track record of working with diverse individuals at all
• High degree of professionalism, with the ability to manage multiple competing priorities, while consistently demonstrating sound judgment and disciplined
• Experience in understanding and interpreting written and verbal instructions from a variety of sources
• Policy and Procedures and State and Federal Law regarding the Dandridge Court Order, The Final Settlement Agreement and Employee Hearings

Desirable Qualifications:

• Excellent verbal and written communications skills
• Interpersonal relationship skills
• Public Relations Skills

Physical Involvement:

Sitting is required most of each work day. Must be able to operate office equipment. Standing, walking, reaching, bending, lifting up to 10 pounds is sometimes required. Ability to provide own transportation to schools, work locations, and meeting sites. Mobility skills necessary to access a variety of work locations, including locations not on the ground floor

Compensation:

JPS offers a competitive salary that is commensurate with experience. JPS also offers a competitive benefits package.