What are the responsibilities and job description for the Front Desk Receptionist/ Scheduler position at Jefferson Imaging Doylestown MRI?
Jefferson Imaging Doylestown MRI has proudly served the Bucks County community for over 35 years. We are currently seeking a Full-Time Scheduler/Front Desk Representative to join our busy outpatient MRI center. This position will require you to work in both Chalfont and Doylestown, PA offices.
This is a patient-facing position requiring strong customer service skills, attention to detail, and the ability to thrive in a fast-paced medical office environment.
Schedule
- Monday through Friday
- Shift start time will vary between 11:00 AM and 12:00 PM
- Occasional Saturday shifts as needed: 7:30 AM – 3:00 PM
- ***Flexibility required for occasional schedule adjustments and closing coverage
Responsibilities
- Answer incoming calls professionally and courteously
- Schedule patient appointments and coordinate with referring offices
- Collect patient demographics, verify insurance, and screen for MRI safety
- Verify insurance eligibility and authorization requirements
- Collect patient payments and explain out-of-pocket costs
- Greet and check in patients upon arrival at Front Desk
- Maintain an organized and welcoming front desk area
- Distribute reports to referring offices and patients as needed
- Complete end-of-day balancing and office closing tasks
Qualifications
- Medical office experience required
- Must be able to work efficiently in a fast-paced environment
- Strong communication and customer service skills
- Familiarity with insurance verification and eligibility processes
- Basic computer and Microsoft Office knowledge required
- Reliable, detail-oriented, and able to multitask
- Team player with a positive attitude
Benefits
- PTO
- Health Insurance
- Dental Insurance
- 401(k)
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Vision insurance
Application Question(s):
- Are you able to work in both Chalfont and Doylestown offices?
Experience:
- Medical office: 1 year (Required)
Shift availability:
- Night Shift (Required)
Ability to Commute:
- Doylestown, PA 18901 (Required)
Work Location: In person