What are the responsibilities and job description for the Administrative Support - Municipal Court position at Jefferson County, Mo Local Government?
To Apply:
Please complete the online application found at www.jeffcomo.org Resumes are accepted as supplemental information only and will not be used as a substitute for the application, you must complete the application in full.
JOB SUMMARY
Administrative Support
Performs advanced clerical work of moderate difficulty and complexity involving a variety of tasks for court dockets. Handles inquiries, payments, filings, notices, complaints, scheduling, and public information while ensuring accuracy, confidentiality, professionalism, and adherence to established legal and administrative procedures.
ESSENTIAL JOB FUNCTIONS
- Front Desk & Public Interaction: Assist walk-in customers; check in defendants; answer questions; direct to appropriate staff.
- Payment Handling: Receive cash/card/check payments; issue receipts; balance batches and reconcile discrepancies.
- Court & Hearing Support: Prepare and update dockets; notify parties; schedule/reschedule hearings and appointments.
- Bonds & Warrents: Issuing and recalling warrants, bond posting and bond forfeitures. Checking daily jail log and notifying Administrative Supervisor and Court Administrator of in custody.
- Complaint & Case Intake: Log complaints and requests; confirm jurisdiction; initiate case documentation.
- Public Notices & Mailings: Prepare, mail, and track notices, summonses, hearing letters, and postings.
- Counter Documentation: Prepare letters, cost bills, notices, and routine correspondence.
- Customer Issue Resolution: De-escalate difficult interactions; provide clear explanations of procedures and requirements.
- Record Requests & Certified Copies: Fulfill record searches; produce certified copies; explain available documents.
- Phone Support & Routing: Manage multi-line phone systems; provide information; route calls accurately.
- Data Entry & System Updates: Accepting any and all e-filings.
- File Maintenance: File, close, and audit case files for completeness and accuracy.
- Interdepartmental Coordination: Communicate with courts, planners, inspectors, finance, and law enforcement.
- Workflow and Counter Support: Assist with peak workloads, public meetings, and high-volume customer periods.
The individual in this role is expected to contribute to the team's efforts by completing other related tasks, as may be assigned.