Human Resources Operations Generalist

JOB SUMMARY

The Human Resources Operations Generalist provides comprehensive administrative, operational, and program support across the Human Resources Division of the Jefferson County Clerk's Office (JCCO). This position supports recruitment, onboarding, personnel administration, employee records, compliance, training coordination, employee engagement, retention, and workforce development initiatives.

The Human Resources Operations Generalist works collaboratively with both Human Resources Directors, Training Managers, division leadership, and employees to promote efficient HR operations, consistent practices, and effective employee programs. This position requires professionalism, sound judgment, discretion, confidentiality, and a commitment to supporting a positive, productive, and employee-focused workplace culture throughout JCCO.

MINIMUM QUALIFICATIONS

• Ability to be bonded.
• Five (5) years of progressively responsible experience in Human Resources, administrative operations, recruitment, training coordination, employee services, or a related field preferred.
• Experience maintaining confidential records, coordinating multiple assignments, and providing professional administrative support preferred.
• Experience supporting employee programs, preparing communications, and maintaining organizational records preferred.
• Equivalent combinations of education, training, and experience may be considered.

KNOWLEDGE, SKILLS AND ABILITIES

• Strong organizational skills with the ability to manage multiple priorities and meet established deadlines.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and exercise discretion when handling sensitive employee and organizational information.
• Ability to demonstrate sound judgment, professionalism, accuracy, and accountability.
• Strong interpersonal and customer-service skills when interacting with employees, management, and external contacts.
• Ability to work collaboratively with multiple Directors, Training Managers, and other JCCO divisions.
• Knowledge of general Human Resources practices, administrative procedures, and employee recordkeeping.
• Ability to maintain accurate records, prepare reports, and follow established policies and procedures.
• Proficiency with Microsoft Office applications, spreadsheets, electronic recordkeeping, calendars, and office technology.
• Familiarity with Human Resources information systems, applicant-tracking systems, or learning-management systems preferred.
• Ability to adapt to changing organizational priorities and support continuous improvement in HR operations.

PHYSICAL DEMANDS

Work is primarily performed in an office and training environment and requires the ability to communicate effectively using speech, hearing, and vision. The position requires frequent use of computers and office equipment, occasional travel among JCCO locations, and occasional bending, reaching, standing, and lifting or moving materials weighing up to 25 pounds.