Bankruptcy Support Specialist

JOB SUMMARY

The Bankruptcy Support Specialist provides administrative and operational support in managing accounts involved in bankruptcy proceedings. This role ensures compliance with all bankruptcy laws and regulations by coordinating with legal counsel, courts, and internal departments. The specialist helps maintain accurate records, monitors court dockets, and supports the resolution of bankruptcy cases in a timely and efficient manner.

Responsibilities

• Review and process bankruptcy notifications, filings, and case updates (e.g., Chapter 7, 11, 13).
• Maintain accurate and up-to-date records in the bankruptcy case management system.
• Monitor court dockets and trustee websites for case activity, discharges, dismissals, and confirmations.
• Communicate with internal departments (e.g., legal, collections, servicing) regarding bankruptcy status and next steps.
• Respond to inquiries from attorneys, trustees, courts, and clients in a professional and timely manner.
• Prepare and submit required documentation such as Proofs of Claim, Motions for Relief, and Payment Change Notices.
• Assist in reconciling bankruptcy payments, trustee disbursements, and account balances.
• Ensure compliance with federal bankruptcy laws and company policies.
• Escalate complex or sensitive issues to appropriate teams or legal counsel.
• Contribute to process improvement initiatives to enhance the efficiency and accuracy of bankruptcy operations.

QUALIFICATIONS

Education:

• High school diploma or GED required.
• Associate or bachelor's degree in business, legal studies, or a related field preferred.

Experience:

• 1-3 years of experience in bankruptcy processing, legal support, collections, or loan servicing preferred.
• Familiarity with bankruptcy, court procedures and terminology.

Skills:

• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and deadlines.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Experience with bankruptcy software or case management systems (e.g., BKFS, Pacer, ECF) is a plus.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending accounts
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance
• Pet insurance
• Employee discount program.

Salary : $17 - $19