What are the responsibilities and job description for the Jeff Wyler Automotive Service Manager - Columbus Auto Mall position at JEFF WYLER COLUMBUS INC?
AUTOMOTIVE SERVICE COACH
Location: Jeff Wyler Columbus Auto Mall – Canal Winchester
Conveniently located off HWY 33 and Gender Road
Are you a highly motivated and goal-oriented Service Manager who can take our Service Department and your career to the next level?
JEFF WYLER COLUMBUS AUTO MALL is hiring a highly motivated, loyal, and goal-oriented team leader to take the service department to the next level. The best candidate has a passion for leading and developing people and uses high levels of integrity to guide decisions. To be considered for this role, you must be able to:
DEALERSHIP COMMITMENT:
- Industry Leading compensation, competitive wages, and bonus structure
- Career Advance Opportunities
- Paid Holidays & Vacation
- Stable upwardly mobile employment with a growing company
- Clean Modern Fully Equipped Facility
- Medical, Dental, Vision & much more!
ESSENTIAL DUTIES:
- Ensure customers receive prompt, courteous, and effective service with positive dealership experience
- Provide a high level of support with the new and used vehicle sales operations by ensuring their service needs are met in a timely and efficient manner
- Ensure the correct handling of all aspects of the service transaction from the "meet and greet" to "fix it right the first time"
- Serve as a liaison between service advisors, technicians, and customers
- Hire, manage, and develop Service Department employees - technicians and service advisors
- Monitor and maintain training and certification requirements
- Prioritize required services
- Follow manufacturer and company policies and procedures
- Meet and exceed customer satisfaction benchmark
INDSJBR
Qualifications:OUR EXPECTATIONS:
- At least 5 years of proven success as a Service Manager
- Previous dealership experience required
- Top-level management skills with an impeccable work ethic and positive attitude
- Thorough understanding of the value of high CSI scores
- Strong communication and collaboration skills, professional, team player, passionate, driven
- Intermediate computer proficiency is required, CDK and Tikion are a plus
All applicants must demonstrate the ability to pass pre-employment testing, including a background check, MVR, and drug screening.
The company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, parental status, veteran status, or any other characteristic protected by applicable federal, state, or local law.