What are the responsibilities and job description for the Associate Insurance Agent position at Jeff Savage - Insurance Agency?
Job Overview
This role is all about building trust, creating connection, and developing long-term relationships with the people we serve. This person becomes a consistent, friendly voice our clients know, recognize, and value.
This role is key to helping us stand out from other insurance agencies by ensuring every interaction feels personal, thoughtful, and relationship-driven—not transactional.
This person becomes the bridge between service and relationship—turning everyday interactions into meaningful experiences.
Salary Range: $20.00 - $24.00 per hour
Benefits
Hourly Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Requirements
- Get an Insurance License as part of onboarding
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- Enjoys talking to people and building relationships
- Naturally warm, friendly, and personable
- Strong communication skills (phone, text, and in-person)
- High emotional intelligence and ability to connect authentically
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- Gets energy from conversations and regular interaction
- Is naturally curious and asks thoughtful questions
- Is proactive rather than reactive
- Takes pride in making people feel valued, remembered, and appreciated
Responsibilities
Build Meaningful Client Relationships
- Make proactive outreach calls and send personalized messages to clients
- Check in regularly—especially when there is no immediate need
- Capture, remember, and follow up on personal details and life events
- Create genuine, human conversations that go beyond insurance
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Strengthen Client Retention & Loyalty
- Reconnect with past or inactive clients
- Follow up after key moments (claims, policy changes, life updates)
- Create positive, memorable interactions that build long-term loyalty
- Help clients feel known, not just serviced
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Support Review Appointments
- Proactively reach out to schedule and remind clients of account review meetings
- Position reviews as valuable, helpful conversations—not obligations
- Ensure clients feel comfortable, prepared, and excited to connect
- Help maintain a consistent cadence of reviews across the client base
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Deliver an Exceptional New Client Experience
- Welcome new clients with a personal call, message, or handwritten note
- Set clear expectations for what working with the agency looks like
- Schedule and support 60-day follow-up reviews
- Create a smooth, friendly, and confidence-building onboarding experience
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Contribute to Community & Client Engagement
- Assist with client appreciation initiatives and events
- Support outreach efforts that strengthen the agency's community presence
- Create moments that make clients feel connected beyond transactions
- Help bring the “relationship-first” experience to life externally
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Policy Servicing
- Processing policy changes
- Quoting new policies
- Issuing new policies
- Payment Processing
About Us
Jeff Savage operates as a local insurance agent for COUNTRY Financial in Bellingham, Washington. His team works with individuals and families in his community to evaluate their unique needs and goals, helping them secure their financial futures. Through his practice, clients can access various insurance products, including coverage for homes, vehicles, business, and life insurance, alongside support for retirement planning. By focusing on personalized service, Jeff and his team help their clients protect their hard-earned assets and prepare for major life events or purchases. His office remains dedicated to providing straightforward guidance and reliable support to ensure his clients feel confident and prepared for whatever the future may bring.
Benefits:
Health Insurance, Vacation & Paid Time Off, Job TrainingSalary : $20 - $24