What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Jeff Chisham - State Farm Agent?
Benefits:
- Simple IRA
- Licensing paid by agency
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I’ve been an agent for 25 years and currently have one full-time team member. My journey with State Farm spans 35 years, giving me deep experience and insight into the industry.
We offer a Simple IRA and cover the cost of licensing to support the growth and success of our team.
Our office culture is built on trust, accountability, and pride in our work. We’re looking for a self-motivated problem solver who takes initiative, follows through, and takes real pride in delivering excellent service to our customers.
ROLE DESCRIPTION:
I’ve been an agent for 25 years and currently have one full-time team member. My journey with State Farm spans 35 years, giving me deep experience and insight into the industry.
We offer a Simple IRA and cover the cost of licensing to support the growth and success of our team.
Our office culture is built on trust, accountability, and pride in our work. We’re looking for a self-motivated problem solver who takes initiative, follows through, and takes real pride in delivering excellent service to our customers.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jeff Chisham - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Salary : $35,000 - $50,000