What are the responsibilities and job description for the Executive Administrative Assistant position at JdV by Hyatt?
Organization- Hotel Kabuki
Summary
The Executive Administrative Assistant plays a pivotal role in supporting the hotel’s commercial division by serving as a central liaison between Sales, Revenue Management, and Food & Beverage departments. This position ensures smooth administrative operations, clear internal communications, and exceptional service standards that enhance the overall guest experience. The role requires a highly organized, detail-oriented, and service-minded professional who thrives in a dynamic, collaborative environment.
Qualifications
Summary
The Executive Administrative Assistant plays a pivotal role in supporting the hotel’s commercial division by serving as a central liaison between Sales, Revenue Management, and Food & Beverage departments. This position ensures smooth administrative operations, clear internal communications, and exceptional service standards that enhance the overall guest experience. The role requires a highly organized, detail-oriented, and service-minded professional who thrives in a dynamic, collaborative environment.
- Coordinate and streamline administrative processes across Sales, Revenue, and Food & Beverage teams to ensure efficient operations and high service standards.
- Support guest and partner communication by handling inquiries and coordinating requests with internal departments.
- Assist with the preparation and distribution of reports, presentations, booking documentation, and internal communications.
- Maintain accurate records in CRM and internal databases, supporting client information and sales activities.
- Liaise between operational departments to ensure accurate execution of guest requests, special events, hotel activations, and VIP experiences.
- Provide administrative support for commercial strategies and group sales efforts
- Contribute to the upkeep of service standards for preferred partners and key accounts, ensuring consistency and accuracy.
- Assist with select booking processes and data entry, maintaining a focus on accuracy and guest satisfaction.
- Uphold confidentiality and professionalism in all guest, client, and colleague interactions.
- Represent the brand with a polished, professional presence and a proactive, solutions-oriented mindset.
Qualifications
- High school diploma or equivalent required.
- 1–2 years of experience in hospitality, administrative coordination, or a related customer service role.
- Strong communication skills, both written and verbal.
- Exceptional attention to detail and the ability to multitask effectively.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook); familiarity with Opera or other hotel systems is a plus.
- Team-oriented, flexible, and capable of working independently in a fast-paced environment.
Salary : $34 - $38