Power Systems Field Service Specialist

Shape the uptime of critical power—one site at a time

At JDC Power Systems, LLC, we're looking for an experienced professional to step into an FSR3-level role supporting customers in the field. Picture your day: you arrive on-site, walk the line of LV/MV switchgear, connect test equipment, diagnose a stubborn fault, and guide a customer through next steps. By afternoon, you’re validating PLC I/O during a startup and documenting your findings so the next shift has everything they need. You close the day ensuring OSHA-aligned safety procedures were followed and the system is back online—faster and safer.

What you'll tackle

• Perform on-site troubleshooting, maintenance, and repair of electrical power systems and equipment: transformers, circuit breakers, LV/MV switchgear, and PLC-based controls.
• Run diagnostics to pinpoint technical issues, minimize downtime, and restore stable system performance.
• Support startups and commissioning, confirming systems operate to spec and meet customer requirements.
• Serve as the primary on-site contact during service visits—answer questions, resolve issues, and keep customers informed.
• Provide basic operator training on system use and preventative maintenance.
• Document service activities thoroughly, including test reports and performance feedback.
• Leverage remote troubleshooting tools where appropriate to speed resolution.
• Collaborate with fellow technicians to coordinate work and deliver on schedules.
• Follow company safety protocols, OSHA guidelines, and industry standards; maintain relevant safety certifications through training.
  
  

Qualifications you bringEducation

• High school diploma or equivalent required.
• Associate’s degree in electrical engineering or related field preferred.
• NFPA 70E, OSHA 30, or other relevant technical certifications are a plus.
  
  

Experience

• 3–5 years of hands-on field service experience with power systems, electrical equipment, or industrial controls.
• Proven capability in troubleshooting, maintaining, and repairing electrical systems, including transformers and circuit breakers.
  
  

Skills & Competencies

• Diagnose and solve complex problems efficiently.
• Comfort with field service management software, ERP platforms, and Microsoft Office (Excel, Word).
• Clear, customer-friendly communication skills.
• Self-directed with strong prioritization in fast-paced environments.
  
  

Extra competencies

• Hands-on experience with low- and medium-voltage systems.
• Foundational knowledge of PLCs, SCADA, and protective relays.
  
  

Travel, location, and logistics

• Location: Various.
• Frequent travel with overnight stays to customer sites and JDC locations across the country.
• Regular daily/weekly travel across the Region to customer sites and internal field service locations.
• Occasional travel to Hackettstown, NJ to meet with leadership.
  
  

Tools and technologies

• SCADA systems
• ERP software
• Programmable Logic Controllers (PLC)
• Microsoft Excel
• Industry-standard test equipment (e.g., multimeters, breaker test sets)
  
  

Other requirements

• Valid driver’s license with a clean driving record.
• Strong commitment to safety and customer satisfaction.
  
  

This is an experienced, FSR3-level field service role.