Field Service Technician FSR3

JDC Power Systems, LLC is seeking a skilled and motivated Field Service TechnicianFSR3 to support our customers' field operations. In this hands-on role, you willtroubleshoot, maintain, and service electrical systems, industrial controls, and relatedequipment at client sites. You’ll play an essential role in ensuring the smooth operationof power systems and delivering high-quality service, with a focus on resolving technicalissues and supporting customers with their needs. The ideal candidate will have strongtroubleshooting skills and experience in electrical systems.Key Responsibilities:Field Service Support:- Perform on-site troubleshooting, maintenance, and repair of electrical systems and equipment,including transformers, circuit breakers, LV/MV switchgear, and PLC controls.- Conduct system diagnostics and address technical issues to ensure minimal downtime and efficientsystem operation.- Support system startups and commissioning, ensuring systems are operational and meet customerspecifications.Customer Interaction & Support:- Act as the primary point of contact for customers during service visits, resolving technical issues andensuring customer satisfaction.- Provide basic training to customers on system operation and basic maintenance.- Document service activities, including providing test reports and feedback on system performance.Operational Efficiency:- Maintain accurate records of time tracking, service work, and inventory on-site.- Collaborate with other technicians to ensure timely and effective service delivery.- Utilize remote troubleshooting tools when applicable to resolve issues quickly and reduce downtime.Health & Safety Compliance:- Ensure all work adheres to company safety protocols, OSHA guidelines, and industry standards.- Participate in safety training sessions and maintain relevant safety certifications.QualificationsEducation:- High school diploma or equivalent required; associate’s degree in electrical engineering or a relatedfield is preferred.- Certifications such as NFPA 70E, OSHA 30, or other relevant technical certifications are a plus.Experience:- 3-5 years of hands-on experience as a field service technician, with a focus on power systems,electrical equipment, or industrial controls.- Experience with basic troubleshooting, maintenance, and repair of electrical systems, transformers,and circuit breakers.Skills & Competencies:- Strong troubleshooting and problem-solving skills.- Proficiency with field service management software, ERP systems, and Microsoft Office (Excel,Word).- Good communication skills and the ability to explain technical issues clearly to customers.- Ability to work independently and manage service priorities in a fast-paced environment.Extra Competencies:- Experience with electrical systems at low and medium voltage levels.- Basic experience with PLCs, SCADA systems, and protective relay systems is a plus.Other Requirements:- Willingness and ability to travel frequently, with overnight stays to visit customer sites and JDC locations across the country.- A valid driver’s license and clean driving record.- Strong commitment to safety and customer satisfaction.- Familiarity with industry-standard test equipment (e.g., multimeters, breaker test sets).Location: VariousTravel Requirements:- Travel is required on a daily/weekly basis to both customer sites and internal field servicelocations across the Region. Occasional travel may be required to Hackettstown, NJ to meet withleadership.You should be proficient in:SCADA ExperienceMicrosoft ExcelMachines & technologies you'll use:SCADAERP SoftwareProgrammable Logic Controller (PLC)

Salary : $90,000 - $140,000