What are the responsibilities and job description for the Warehouse Supervisor position at JD.COM?
3PL Warehouse Supervisor - Bilingual Mandarin
Location: Piscataway, NJ
Job Type: Full-Time
*This is a Night shift role
About the Role
As a Warehouse Supervisor at JD Logistics, you’ll lead and manage daily warehouse operations in our busy New Jersey distribution center. You’ll be responsible for ensuring operational efficiency, accurate order fulfillment, and maintaining safety and quality standards. This is a hands-on leadership role ideal for individuals who enjoy problem-solving, leading teams, and driving results in a fast-paced environment.
Key Responsibilities
Operations Execution
- Oversee daily warehouse functions including receiving, put-away, picking, packing, and shipping
- Ensure timely and accurate execution of customer orders
- Monitor productivity, adjust workflows, and address bottlenecks
Team Leadership
- Supervise a team of warehouse associates; train, coach, and mentor team members
- Allocate labor and assign tasks to meet operational goals
- Motivate staff while holding team accountable to performance standards
Inventory & Quality Assurance
- Conduct cycle counts and inventory audits to maintain accuracy
- Monitor quality control and escalate product/order discrepancies
Safety & Compliance
- Enforce adherence to all warehouse safety protocols and company SOPs
- Promote a clean, organized, and safe work environment
Reporting & Communication
- Communicate shift updates, challenges, and results to Warehouse Manager
- Collaborate with internal teams and clients to troubleshoot operational issues
Qualifications
- 3 years experience in a warehouse, distribution, or 3PL environment
- At least 1 year in a lead or supervisory role
- Strong knowledge of warehouse operations and safety procedures
- Familiarity with WMS or inventory systems preferred
- Bilingual in Mandarin
- Seniority Level
- Associate
- Industry
- Transportation, Logistics, Supply Chain and Storage
- Employment Type
- Full-time
- Job Functions
- Supply Chain
- Skills
- Supervisory Skills
- Leadership
- Team Leadership
- Third-Party Logistics (3PL)
- Operations
- Problem Solving
- Warehouse Operations
- Logistics Management
- Standard Operating Procedure (SOP)
- Warehouse
Salary : $25 - $27