What are the responsibilities and job description for the Loss Prevention & Security Manager position at JD.COM?
【Job Details】
Build and maintain safety and loss prevention systems in compliance with national laws and corporate policies. Design emergency plans, optimize systems, investigate anomalies, and maintain equipment. Implement emergency response mechanisms, refine loss management processes, upkeep security facilities, and coordinate with external agencies. Achieve risk control, zero major asset losses, sustainable operations, and protection of personnel safety and corporate interests.
Job Responsibilities
【About JD.com】
JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.
【Our Global Business】
We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.
Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International
- Job Title: Loss Prevention & Security Manager
- Location: Buford, GA, Flowery Branch, GA or Missouri City, TX
- Annual Salary: $90,000 - $120,000 Annual Bonus
Build and maintain safety and loss prevention systems in compliance with national laws and corporate policies. Design emergency plans, optimize systems, investigate anomalies, and maintain equipment. Implement emergency response mechanisms, refine loss management processes, upkeep security facilities, and coordinate with external agencies. Achieve risk control, zero major asset losses, sustainable operations, and protection of personnel safety and corporate interests.
Job Responsibilities
- Safety System Development
- Develop and refine comprehensive safety management systems and emergency response protocols. Drive the implementation of standardized safety procedures, establish cross-functional emergency response teams and safety committees, and ensure operational safety alongside efficient emergency resolution.
- Asset Protection & Loss Mitigation
- Design and maintain a robust loss prevention framework. Identify vulnerabilities in asset protection through data-driven audits, process optimization, and risk assessments. Manage third-party security partnerships to minimize financial and operational losses.
- Incident Management & Corrective Action
- Spearhead root cause analyses for safety incidents and operational anomalies, producing detailed investigation reports. Oversee corrective action implementation, validate remediation effectiveness, and institutionalize closed-loop remediation cycles to enhance organizational risk resilience.
- Infrastructure Integrity & Regulatory Compliance
- Conduct routine maintenance of security infrastructure and monitoring systems to ensure optimal functionality. Monitor evolving safety regulations across jurisdictions, align internal protocols with legal requirements, and maintain full compliance across operations.
- Strategic Partnerships & Emergence Response
- Forge strategic partnerships with external agencies (e.g., fire departments, law enforcement) to strengthen emergency response capabilities. Conduct operational risk assessments, develop contingency protocols, and safeguard personnel, physical assets, and corporate reputation to enable sustainable business growth.
- Bachelor’s degree in Safety Management, Security, Logistics, Supply Chain, Business Administration, or related field.
- 5–10 years of experience in safety, security, loss prevention, compliance, or warehouse operations (international experience preferred).
- Strong knowledge of EHS, fire safety, asset protection, and operational risk management.
- Experience in auditing, compliance investigations, or risk-control frameworks.
- Ability to work cross-functionally and collaborate with global teams.
- Strong analytical, problem-solving, and communication skills.
- Mandarin language ability is a plus for cross-border collaboration.
- The exciting opportunity to shape category strategies and contribute to the growth of a new and dynamic e-commerce business.
- A diverse, inclusive work environment, where you can make a significant impact on JD.com's regional presence.
- A competitive salary and benefits package, including health insurance, pension, and performance bonuses.
【About JD.com】
JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.
【Our Global Business】
We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.
Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International
Salary : $90,000 - $120,000