JOB TITLE: Medical Assistant I

DEPARTMENT: Clinical Administration

REPORTS TO: Clinical Site Manager

STATUS: Non-Exempt

GENERAL SUMMARY OF DUTIES: The medical assistant is responsible for performing a variety of tasks to support healthcare professionals in the clinical setting. They are responsible for the delivery of integrative patient care which promotes the safety and well-being of all patients. This role encompasses both administrative duties and clinical responsibilities to ensure effective and efficient patient care.

SUPERVISION EXERCISED: None

ESSENTIAL FUNCTIONS:

• Answer phones and greet patients in a professional manner.
• Schedule patient appointments.
• Maintain patient records and ensure confidentiality.
• Prepare patients for the healthcare provider. Document patient histories and patient vital signs. Assist healthcare providers during examinations and procedures.
• Draw and collect blood samples from patients.
• Perform basic laboratory tests and prepare specimens for analysis.
• Follow-up with patients regarding testing and appointments. Ensure safety checklists/quality controls are completed as required. Perform daily testing on equipment as delegated.
• Ensure a clean and safe environment for patients; keep patients’ exam rooms stocked and orderly.
• Prepare, clean and sterilize instruments and maintain equipment.
• Perform sterilization and infection control activities as required by the organization
• Cross train with administrative patient support staff
• Perform JCAHO and OSHA related duties as assigned
• Other job duties as assigned by Clinical Site Manager

QUALIFICATIONS: To perform this job successfully, an individual must have had formal medical assistant training, knowledge of current clinic practices for a medical assistant and exhibit excellent written and communication skills.

EDUCATION/EXPERIENCE: Entry level, novice to one year of medical assistant experience. Must have or be eligible for a current Medical Assistant Certification; must have completed Medical Assistant training in an accredited Medical Assistant program with phlebotomy being a part of the program; computer skills

LANGUAGE SKILLS: Ability to read, speak, and comprehend written documents fluently.

MATHEMATICAL SKILLS: Ability to work with basic mathematical concepts

REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions.

CERTIFICATES, LICENSES, REGISTRATIONS: Candidate must be a Medical Assistant. All candidates will be required to submit to a criminal background check and screening as part of pre-employment.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to sit; use hand to finger; handle or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions, with proper medical documentation/clearance, if applicable.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

This job description includes the major duties and responsibilities of job, but it is not inclusive of every task inherent in the job. In addition, it may be occasionally necessary for employees to be assigned tasks not specifically covered by their permanent assignment. Employees will be expected to comply with reasonable requests from their supervisor.

I have read and understand the job description for this position. I agree to abide by all the duties and responsibilities for the job including any reasonable request from my supervisor. I also understand that I will be evaluated based on these job specific performance standards.