Program Support Specialist

Position Summary

JCCA is seeking a Program Support Specialist to provide administrative and operational support to LEAP programs.

LEAP refers to its Leadership, Education and Advancement Program, a comprehensive initiative supporting youth in foster care and other vulnerable young people with scholarships, vocational training (like paid internships), mentorship, and academic support to build skills for successful transition to adulthood and careers.

The Program Support Specialist ensures accurate data entry, reporting, and compliance while coordinating logistics for tutoring, internships, and college and career readiness activities. The PSS works closely with LEAP leadership, Youth Coaches, school partners, and clinical/residential teams to support high-quality programming for youth.

Key Responsibilities

• Maintain accurate data, rosters, and case records in Evolv, Care4, and Connections
• Track campus census, Youth Coach assignments, referrals, incidents, and compliance documentation
• Prepare reports and audit materials (e.g., ACS monitoring)
• Coordinate logistics for tutoring, internships, college tours, workshops, and events
• Support administrative and financial tasks including invoices, petty cash, incentives, and supplies
• Assist with data collection for grants and agency-wide initiatives

Qualifications

• High school diploma required; Bachelor’s degree preferred
• Minimum 3 years of administrative or program support experience (youth development or education preferred)
• Proficiency in Microsoft Office; ability to learn agency systems
• Strong organizational, communication, and time-management skills
• Ability to manage multiple priorities in a fast-paced environment
• Bilingual (English/Spanish) preferred

Why Join Us?
Be part of a mission-driven campus team supporting youth education, workforce readiness, and long-term success.orce readiness, and long-term success.

Pay Rate:  $27.47 - $30.22 per hour