Lead Medical Coordinator

Position Summary

JCCA is seeking a highly skilled and mission-driven Lead Medical Coordinator to ensure excellence in medical compliance across our Unaccompanied Children (UC) programs. This pivotal role safeguards the well-being of youth in our care by overseeing adherence to Office of Refugee Resettlement (ORR) standards, conducting comprehensive internal audits, and guiding staff through evolving medical policies and best practices.

The Lead Medical Coordinator will collaborate closely with program leadership, medical teams, and external partners to maintain a culture of accountability and high-quality care. If you thrive on improving systems, leading with integrity, and strengthening services that directly support vulnerable children, this role offers a meaningful opportunity to make an impact.

Key Responsibilities

• Lead and conduct regular internal medical audits to assess documentation, reporting accuracy, and adherence to all medical policies and procedures.
• Develop and maintain audit tools, tracking systems, and corrective action plans to address and resolve compliance gaps.
• Monitor federal, state, and local regulatory changes to ensure all medical practices and organizational policies remain up to date.
• Provide staff training, guidance, and ongoing communication on updated medical policies, procedures, and industry best practices.
• Partner with program leadership to ensure medical operations fully meet ORR, licensing, and organizational requirements.
• Maintain meticulous and organized records of audits, findings, and corrective measures.
• Serve as the point of contact for medical compliance during reviews, inspections, and licensing visits.
• Support quality improvement initiatives by identifying trends, risks, and opportunities to strengthen medical operations.
• Mentor and support medical coordinators and other program staff to ensure consistency, accuracy, and accountability in service delivery.
• Prepare clear, actionable reports for leadership highlighting audit results, compliance status, and recommendations for improvement.

Qualifications

• Bachelor’s degree in Nursing, Public Health, Healthcare Administration, or a related field.
• 3–5 years of experience in medical coordination, healthcare compliance, or quality assurance.
• Strong understanding of healthcare regulations, licensing standards, and compliance practices.
• Proven experience conducting audits and implementing corrective action plans.
• Exceptional organizational, analytical, and problem-solving abilities.
• Excellent communication skills, with the ability to clearly present findings and recommendations.
• Proficiency in Microsoft Office Suite and familiarity with electronic health record (EHR) systems.

Salary: $115K