Case Planner (Under the Line)

Position Summary:
JCCA’s mission is to provide the highest quality child welfare and mental health services to New York’s most vulnerable children and families to ensure their safety, permanency, and well-being, leading to a life of stability and promise.

The Under-the-Line Case Planner works with foster care youth in non-traditional or transitional placements—those who are AWOL, in detention, hospitalized, on trial discharge, or awaiting permanent placements. You’ll play a vital role in stabilizing these cases through expert case management, court advocacy, and hands-on support.

This is a dynamic, field-based role that requires flexibility, strong crisis response skills, and a deep commitment to ensuring every child’s safety and future.

Key Responsibilities :

• Serve as the primary liaison between JCCA, ACS, courts, and community partners.
• Advocate in Family Court, represent the agency, and ensure court directives are implemented.
• Lead and participate in Family Team Conferences, Initial Treatment Conferences, and Planning & Service/Red Flag meetings.
• Conduct regular home visits, including to detention centers, hospitals, and locations outside NYC as needed.
• Coordinate and supervise family and sibling visits.
• Identify services and make referrals to support family and youth needs.
• Maintain accurate, timely documentation in Connections and complete casework reports (FASPs, TPRs, court reports, etc.).
• Respond to crises, implement AWOL protocols, and ensure safety measures are followed.
• Collaborate closely with your team to develop individualized case management plans.

• Support school placement and educational planning for youth.

   

Qualifications:

•   Bachelor’s degree (BSW or BA) required; Master’s degree preferred
• Valid Driver’s License and willingness to travel
• Experience working with vulnerable children, families, and diverse communities
• Proficiency in Microsoft Word and Excel
• Strong written, verbal, and organizational skills
• Calm under pressure and adaptable to changing environments
• Knowledge of child welfare systems and youth/family treatment approaches
• Flexibility to work evenings and weekends as needed

• Bilingual (Spanish) is a strong plus

   

Hourly Rate: $27.47 – $29.71