Field Service Tech - Stein

• At JBT Marel Corporation, what we do matters, we know that the contribution of our employees leads to the success of our business.
  
  

Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.

Direct and Inspect equipment installation, supervise equipment start up.

• Field service calls to diagnose trouble and make repairs such as adjustments, parts replacements, timing and synchronization of mechanisms as may be electrical, mechanical, or hydraulic. Submit reports.
• Accomplish service calls for installation technical assistance, equipment surveys, fryer safety inspections, and to satisfy scheduled Service Agreements.
• Conduct training seminars when requested.
• Check out assembled units using checklist for satisfactory operation prior to shipment from plant. Recommend changes for optimum line performance.
• Product testing of equipment under actual operating conditions and application to the customer's product.
• Make courtesy calls on customers when time allows.
• Assist in checking new operating manuals, along with recommending any required changes.
• Assist parts department in handling telephone communications with customer concerning service orders.
• Communicate with customers concerning problems and advice.
• Work with Sales, Engineering, or Manufacturing regarding field requests.
• Advise of service problems that indicate design or manufacturing deficiencies.
• Make suggestions and recommendations tending to improvements or necessary modifications. INITIATE CAR's as required.
• Notify customers in writing as to safety deficiencies observed on the equipment during a service call.
• Follow up on action required after phone conversation or in plant visit.
• Assist Engineering and Production on content of Stein/DSI/Frigoscandia production equipment checklist. (Develop in-field checklist as required, Maintain checklists)
• Work closely with engineering in the development of new equipment and modifications to existing equipment.
• Promote Service Agreements/parts sales.
• Promote good customer relations.
  
  

A working background in PLC, control circuit wiring, Electro-pneumatic systems, PID controller and computer based programs. Trouble shooting skills and a solid mechanical knowledge, hydraulics and pneumatics. A minimum of two years in the required field as mentioned. High school graduate. Two years tech schools or equivalent is preferred.

Knowledge and Skills: High school graduate. Two years tech schools or equivalent is preferred. A working background in PLC, control circuit wiring, Electro-pneumatic systems, PID controller and computer-based programs. Troubleshooting skills and a solid mechanical knowledge, hydraulics and pneumatics.

Experience: A minimum of two years in the required field as mentioned.

Scope Of Responsibility/Accountability

Explain the degree of supervision/guidance, procedures/ processes used, judgement, creativity, planning & resourcefulness needed to do the job.

During initial training or training on products assigned, supervision will be made by direct or indirect involvement of other trained personnel. Guidance for Start-up and troubleshooting techniques will be provided by other trained personnel. As competency levels increase, the Service Manager will decrease the supervision and guidance of others. Ultimately this position requires minimal direct supervision. Judgement, planning and resourcefulness are required to high degree after training.

This position is considered safety sensitive, due to the fact that it will require work and interaction with employees in a manufacturing/production environment.

Supervisory Responsibility: May have occasional indirect reports such as Road Crew or Contractors on site. This could vary from one to six people for installation and re-building of equipment.

Financial Responsibility: N/A

Work Environment and Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Environment: Majority of work will be confined to factory type environment. Some work as found at pre-construction environment. Working conditions are as those found in process plants were cooking and freezing equipment is in use. Travel can be 90% to 100% of work time and not restricted to the North America Region.

Physical Demands: Physical demands as would be found in factory work. Heavy lifting is not routinely required. Maneuvering around new construction sites and factory sites consisting of multiple stories is routine.

This job description is a summary of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks as assigned by supervisor, regardless of job title or routine job duties.

The estimated hourly pay range for this role is $25.00 - $33.00 an hour. Please note the salary information shown above is a general guideline only. Starting salary will vary by location, qualifications, and prior experience.

AN EQUAL OPPORTUNITY EMPLOYER

It is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law at the JBT Corporation location to which this application is submitted. In addition, as a Federal Government contractor, JBT Corporation is an affirmative action employer. If you require accommodation during the application process, please contact the local Human Resources.