What are the responsibilities and job description for the Salesforce Administrator position at JBA International?
Description
CAKE Mortgage is a cutting-edge wholesale mortgage lender specializing in Non-QM products. We're redefining the lending experience with innovative programs, streamlined processes, and a commitment to speed and precision. As we grow, we're looking for forward-thinking professionals who thrive in fast-paced, collaborative environments.
We are seeking a skilled and motivated Salesforce Administrator to join our fast-paced development team. In this critical role, you’ll take ownership of our Salesforce environment—driving optimization, supporting rapid product development, and helping turn concepts into actionable solutions with speed and precision.
Key Responsibilities
We are seeking a skilled and motivated Salesforce Administrator to join our fast-paced development team. In this critical role, you’ll take ownership of our Salesforce environment—driving optimization, supporting rapid product development, and helping turn concepts into actionable solutions with speed and precision.
Key Responsibilities
- Own the configuration, customization, and ongoing maintenance of Salesforce instances tailored to the Reverse Mortgage/Mortgage industry.
- Partner with developers, business analysts, and stakeholders to design and deliver Salesforce solutions that align with business goals.
- Manage user access, roles, profiles, and security settings to ensure data integrity and regulatory compliance.
- Build and maintain custom objects, fields, workflows, approval processes, and page layouts.
- Develop and update reports, dashboards, and analytics tools to support data-driven decision-making.
- Troubleshoot and resolve system issues efficiently, ensuring minimal disruption to users.
- Provide training and ongoing support to users, promoting Salesforce best practices.
- Monitor Salesforce releases and new features, identifying and implementing enhancements to improve performance.
- Maintain thorough documentation of system configurations, processes, and customizations.
Requirements
- Bachelor's degree in Computer Science, Information Systems, or a related field—or equivalent experience.
- 5 years of Salesforce administration experience, including at least 2 years in a senior or lead capacity (preferred).
- Salesforce Certified Administrator certification required; Advanced Administrator certification strongly preferred.
- Solid understanding of Salesforce architecture, security models, and best practices.
- Hands-on experience with Apex, Visualforce, and Lightning Web Components (LWC).
- Proficiency in Salesforce APIs and third-party data integration tools.
- Familiarity with Agile methodologies and rapid prototyping environments.
- Strong problem-solving skills with a detail-oriented mindset.
- Excellent communication and collaboration skills.
- Experience with tools like GitHub, Postman, custom API integrations, or other Salesforce products is a plus.
Why Join CAKE Mortgage?
- Be part of a fast-growing company changing the game in Non-QM
- Competitive compensation and performance-based bonuses
- Collaborative and entrepreneurial culture
- Opportunities for career advancement and innovation