What are the responsibilities and job description for the National Accounts Manager position at JB Poindexter \u0026 Co?
MORGAN OLSON LLC
Morgan Olson is the leading walk-in van body manufacturer in North America producing over 7,500 vehicles annually. Morgan Olson’s portfolio of customers serves a multitude of industries and delivery applications. The primary industry served by these iconic Morgan Olson Walk-in vans is parcel package pick up & delivery because most everything ordered on-line is delivered by a Morgan Olson Walk-In Stepvan. Other key industries served include Textile Rental and Laundry services, baking and snack foods, newspaper delivery, service & utility vehicles, and the ever-growing mobile cuisine food trucks!
Morgan Olson’s leadership stands committed and focused. Reinvesting tens of millions of dollars back into Morgan Olson’s production facilities with state-of-the-art equipment and advanced automation technologies, producing the safest and most efficient "last mile" home delivery work trucks on the market today.
Job Title: National Accounts Manager
Job Description:
Morgan Olson is seeking a highly motivated account manager to drive growth within national fleets. This role is focused on building long-term customer relationships, expanding market share within existing and targeted accounts, and serving as the primary customer advocate throughout the sales, production, delivery, and ownership lifecycle.
Unlike traditional sales roles centered on prospecting, this position emphasizes strategic account management, solution development, technical vehicle specification support, and customer retention.
Essential Functions and Activities:
- Develop and maintain relationships with nation fleet customers.
- Identify opportunities to increase market share and grow revenue within assigned accounts and market segments.
- Collaborate with customers to define vehicle requirements, specifications, and operational needs.
- Interpret and review vehicle specifications, Bills of Material (BOMs), body configurations, and technical documentation.
- Coordinate with Engineering, Operations, Supply Chain, Service, and Finance teams to ensure customer requirements are executed accurately.
- Manage customer programs from quotation through production, delivery, and post-delivery support.
- Provide proactive communication regarding order status, production schedules, and delivery timelines.
- Support contract negotiations, pricing discussions, and commercial agreements.
- Assist in resolving customer service, warranty, quality, and delivery concerns.
- Monitor accounts receivable and work with customers to ensure timely payment.
- Maintain accurate sales forecasts and develop strategic account plans to achieve annual sales objectives.
- Utilize CRM tools to document customer activity, opportunities, and forecast
Qualifications:
- College degree in business or equivalent and a minimum of 5 years of experience in relevant field
- Ability to travel up to 50% of the time
- Have strong CRM skills. Previous experience with Salesforce preferred.
- Strong Microsoft office Skills.
- Strong analytical ability and communication skills
- Progressive industry work experience will be considered in lieu of a degree
Benefits:
- Medical, Dental, Vision, 401(k)
- Company paid life insurance
- 10 company paid holidays
- Vacation and personal time
Equal Opportunity Employer
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