What are the responsibilities and job description for the FRONTDESK AGENT position at Jay MK TX LLC?
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
Qualifications:
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
Job Type: Full-time
Job Types: Full-time, Part-time
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Overnight shift
- Weekends as needed