Project Manager - Human Resource - (cohort care)

Job Title: Project Manager - Human Resource

Hybrid position - Mostly remote, but there are days where onsite work is required.

Location: 500 Jackson Street, Columbus, IN 47201

Duration: 12 Months contract

Summary: Provide high-quality, detail-oriented learning and development program support with a focus on cohort care to create a sense of belonging and connection, ensure consistent communication, monitor engagement and progression, and celebrate milestones.
Education/Experience
o Bachelors degree in relevant field or equivalent experience/training required
o 5-7 years related experience required

Responsibility level
o Exercises independent judgment with direction from supervisor
o Works independently to manage time and competing priorities across multiple programs
Skills
o Strong verbal and written communication skills and interpersonal skills (Required)
o High level of attention to detail and follow-through and escalates risks and exceptions appropriately (Required)
o Demonstrates sound judgment in prioritizing participant and program needs, with a proactive approach to cohort care (Required)
o Works independently to manage time and competing priorities across multiple programs (Required)
o Excellent customer service and interpersonal abilities, especially in cross-cultural, technical, or executive-facing settings (Required)
o Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects (Required)
o Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, and leadership technique (Typically required)
o Knowledge of media production, communication, and dissemination techniques and methods (Required)
o Able to coordinate across multiple time zones, vendors, and internal teams (Required)
o Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods (Typically required)
o Previous experience with computer applications, such as Microsoft Word, PowerPoint, Excel, SharePoint, and Forms (Required)
Major Job Duties and Responsibilities: o Cohort Care
Schedule cohort events, team meetings, and training sessions
Coordinate in-person logistics (e.g., room bookings, badge pickup, catering, AV setup, etc.) as needed
Track Slido license status and renewals, and manage setup for in-session interaction tools
Liaise with external partners on session dates, rosters, housing, and travel coordination for participants
Encourage participants to use the AI resource for frequently asked questions

o Participant Lifecycle Management
Maintain participant rosters, status tracking, and dashboards across both programs
Confirm attendance and travel readiness for residential sessions
Track completion of requirements (e.g., assessments, certificates, release forms)
Upload or distribute digital badges and certificates using VirtualBadge.io

o Communications & Stakeholder Support
Draft and send participant and manager communications (reminders, deadlines, travel guidance)
Respond to inquiries from participants, mentors, and managers in a timely and professional manner
Manage content and updates on Microsoft Teams channels and SharePoint sites
Capture meeting notes, action items, and follow-ups

o Data & Reporting
Maintain and update Excel trackers and dashboards related to participation, costs, and progression
Coordinate with Employee Development and Finance (e.g., cost code confirmation, tuition tracking, travel caps)
Help prepare materials for Technical Leadership Team updates, kickoff decks, and cohort feedback summaries

o Feedback & Recommendation Loop
Share monthly observations and recommendations for improving processes and programs with supervisor
Collect informal feedback from participants about their experiences (what worked, what didn t)
Summarize recurring questions or confusion related to use of resources