What are the responsibilities and job description for the Network/IT Admin position at Javen Technologies, Inc?
Job Location: Austin, TX- On-site position, 5 days
Contract: 9 Months (Possible extension)
Description:
- Provide day-to-day technical support to local and remote employees for hardware and software issues on their laptops and mobile devices . Windows and MAC, Iphone & Android.
- Assist in various IT functions such as hardware and software inventory and rolling out new systems to end users/groups . Maintains passwords, data integrity and file system security for the desktop environment. Manage asset management, inventory management and shipping and receipt of hardware.
- Assists in maintenance of network equipment, phones, and teleconference equipment.
- Assists in the support of the computer room and data center operations arena .
- Excellent written and spoken English
- Fully proficient with the Windows and MacOS operating systems
- Experience with supporting the Microsoft Office Suite. Extensive experience with Excel, OneNote, OneDrive and SharePoint.
- Thorough understanding of pc computer hardware and efficient troubleshooting techniques.
- Documentation skills for creating instruction and documenting troubleshooting techniques and solutions for others to follow.
- Ability to communicate highly technical information to both technical and nontechnical personnel
- High level of accountability and ability to perform detailed and technical initiatives from start to finish with minimal supervision
- Organization skills required.
Occasional optional travel to our additional office in Austin for support