What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Jared Langford - State Farm Agent?
Benefits:
- Hiring Bonus
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency first opened in Colorado in 2013 before relocating to Oregon in 2016, where we continue to serve our community with dedication and care. Before becoming an agent, I worked as a team member, gaining valuable experience that shaped how I lead and support my own team today.
Outside of the office, I’m a proud spouse and parent of two, and when I’m not helping clients, you’ll probably find me outdoors. I’m passionate about motorsports, particularly off-roading and Jeeps, and I love spending time fishing and exploring nature.
We offer paid time off and sick days, and we strive to create a work environment that’s both fun and relaxed - we don’t believe work should be overly stressful. Our team culture is built on collaboration, positivity, and enjoying what we do while still delivering exceptional service.
If you’re looking for a place where you can grow your career, enjoy a laid-back environment, and be part of a team that values balance and camaraderie, this could be the perfect fit for you.
ROLE DESCRIPTION:
Our agency first opened in Colorado in 2013 before relocating to Oregon in 2016, where we continue to serve our community with dedication and care. Before becoming an agent, I worked as a team member, gaining valuable experience that shaped how I lead and support my own team today.
Outside of the office, I’m a proud spouse and parent of two, and when I’m not helping clients, you’ll probably find me outdoors. I’m passionate about motorsports, particularly off-roading and Jeeps, and I love spending time fishing and exploring nature.
We offer paid time off and sick days, and we strive to create a work environment that’s both fun and relaxed - we don’t believe work should be overly stressful. Our team culture is built on collaboration, positivity, and enjoying what we do while still delivering exceptional service.
If you’re looking for a place where you can grow your career, enjoy a laid-back environment, and be part of a team that values balance and camaraderie, this could be the perfect fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jared Langford - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.