What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Brian Sanders - State Farm Agent?
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in January 2012 after spending eight years as a State Farm team member, which gave me a strong foundation in the business and a clear understanding of what it takes to build a successful, customer-focused office.
I attended the University of Portland, and I take pride in creating a workplace where team members can grow, stay motivated, and build long-term careers. Our office is built around a supportive environment that values personal development, accountability, and steady progress.
For our team, we offer bonuses, two weeks of vacation, and a strong focus on work–life balance so you can succeed professionally while still enjoying life outside the office.
Our culture is growth-oriented and straightforward. We’re looking for a self-starter who is motivated, dependable, and ready to take ownership of their success. If you’re someone who wants to learn, improve, and build a solid career in insurance, this could be a great place for you.
ROLE DESCRIPTION:
I opened my agency in January 2012 after spending eight years as a State Farm team member, which gave me a strong foundation in the business and a clear understanding of what it takes to build a successful, customer-focused office.
I attended the University of Portland, and I take pride in creating a workplace where team members can grow, stay motivated, and build long-term careers. Our office is built around a supportive environment that values personal development, accountability, and steady progress.
For our team, we offer bonuses, two weeks of vacation, and a strong focus on work–life balance so you can succeed professionally while still enjoying life outside the office.
Our culture is growth-oriented and straightforward. We’re looking for a self-starter who is motivated, dependable, and ready to take ownership of their success. If you’re someone who wants to learn, improve, and build a solid career in insurance, this could be a great place for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Brian Sanders - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.