What are the responsibilities and job description for the Sales Associate position at Jared Jewelers?
Company Description Jared Jewelers is a luxury jewelry retailer focused on creating unique and memorable customer experiences through high-quality 18K gold and diamond fine jewelry. The brand emphasizes on-trend fashion pieces that allow customers to express their individual style. Jared operates as part of Signet Jewelers Limited, the world’s largest retailer of diamond jewelry, offering the stability and resources of a global leader. Team members benefit from working in a customer-centric environment where service, product knowledge, and craftsmanship are central to the shopping experience.
Role Description This is a full-time, on-site Sales Associate role based in Goodlettsville, TN. The Sales Associate will welcome customers, provide knowledgeable guidance on jewelry selections, and deliver a personalized, luxury experience on the sales floor. Daily responsibilities include engaging customers, presenting product features and benefits, handling sales transactions, and maintaining visual merchandising and store cleanliness. The role also involves learning and sharing detailed product information, supporting promotional events, and meeting individual and team sales goals. Sales Associates collaborate with colleagues and management to ensure a consistent, high-quality customer experience aligned with Jared’s standards.
Qualifications
- Candidates should possess strong customer service and relationship-building skills, with the ability to create welcoming, personalized experiences.
- Candidates should possess solid sales, upselling, and cross-selling abilities, including comfort with meeting targets and handling closing conversations.
- Candidates should possess effective communication and active listening skills, with clear, professional verbal and interpersonal abilities.
- Candidates should possess basic math and point-of-sale (POS) skills, including handling cash, card transactions, and accurate record-keeping.
- Candidates should possess attention to detail and organizational skills, supporting visual merchandising standards and inventory accuracy.
- Ability to work on-site in Goodlettsville, TN, including evenings, weekends, and holidays as needed.
- Prior retail, jewelry, or luxury goods experience is beneficial but not required; a strong interest in fine jewelry and fashion is a plus.
- High school diploma or equivalent preferred; ongoing training will be provided to build product knowledge and sales expertise.