What are the responsibilities and job description for the Luxury Jewelry Manager position at Jared Jewelers?
Company Description Jared Jewelers is a luxury fine jewelry retailer focused on creating unique, memorable customer experiences through curated collections of on-trend, high-quality 18K gold and diamond fashion pieces. The brand emphasizes personalized service and exceptional store environments that invite guests to explore and celebrate special moments. As part of Signet Jewelers Limited, the world’s largest retailer of diamond jewelry, Jared benefits from strong industry expertise, trusted sourcing, and robust training and development programs. Team members join a company that values integrity, innovation, and a customer-first mindset while offering opportunities to grow within a leading global jewelry organization.
Role Description The Luxury Jewelry Manager is a full-time, on-site role based at the Jared Jewelers location in Lake Grove, NY. This role oversees daily store operations, including supervising team members, managing product displays, and ensuring a seamless, premium customer experience. The manager engages directly with guests to provide expert guidance on fine jewelry selections, supports sales associates in meeting performance goals, and leads by example on the sales floor. Responsibilities include maintaining strong product knowledge, monitoring inventory and merchandising standards, handling escalated customer inquiries, and following company policies and procedures. The Luxury Jewelry Manager also coaches the team on sales techniques and service standards, and collaborates with leadership to achieve revenue and profitability targets.
Qualifications
Role Description The Luxury Jewelry Manager is a full-time, on-site role based at the Jared Jewelers location in Lake Grove, NY. This role oversees daily store operations, including supervising team members, managing product displays, and ensuring a seamless, premium customer experience. The manager engages directly with guests to provide expert guidance on fine jewelry selections, supports sales associates in meeting performance goals, and leads by example on the sales floor. Responsibilities include maintaining strong product knowledge, monitoring inventory and merchandising standards, handling escalated customer inquiries, and following company policies and procedures. The Luxury Jewelry Manager also coaches the team on sales techniques and service standards, and collaborates with leadership to achieve revenue and profitability targets.
Qualifications
- Strong product knowledge in luxury jewelry, including diamonds, gemstones, precious metals, and current fashion trends.
- Excellent communication and customer service skills, with the ability to build trust, listen actively, and create memorable in-store experiences.
- Proven store management experience, including team leadership, scheduling, operations oversight, and adherence to company policies.
- Demonstrated success in sales, with the ability to meet or exceed targets and mentor others in consultative, high-end selling techniques.
- Experience in luxury retail or jewelry is highly beneficial; prior supervisory or management experience in a customer-facing environment preferred.
- Strong organizational skills, attention to detail, and ability to work in a fast-paced, multi-tasking environment.
- Comfort with point-of-sale systems and basic computer applications; willingness to learn company tools and processes.
- Availability to work a flexible schedule, including evenings, weekends, and holidays, based on store needs.