What are the responsibilities and job description for the Assistant General Manager position at Jared Jewelers?
Company Description Jared Jewelers is a specialty retailer focused on redefining how luxury is felt and expressed through unique, memorable customer experiences. The brand offers an array of on-trend, high-quality 18K gold and diamond fine jewelry fashion designed to appeal to modern tastes. Team members are encouraged to deliver personalized service and create lasting connections with customers. Jared Jewelers is operated by Signet Jewelers Limited, the world’s largest retailer of diamond jewelry, providing strong support, training, and growth opportunities for store leaders.
Role Description The Assistant General Manager is a full-time, on-site leadership role based at the Jared Jewelers store in Cherry Hill, NJ. This role supports the General Manager in overseeing daily store operations, including opening and closing procedures, staff scheduling, and maintaining store standards. The Assistant General Manager helps lead, coach, and develop store team members to achieve sales goals while delivering exceptional customer service and luxury-focused experiences. Responsibilities include assisting with inventory management, visual merchandising, and ensuring compliance with company policies and procedures. The role also involves resolving customer concerns, monitoring performance metrics, and contributing to local marketing initiatives to drive traffic and revenue.
Qualifications
Role Description The Assistant General Manager is a full-time, on-site leadership role based at the Jared Jewelers store in Cherry Hill, NJ. This role supports the General Manager in overseeing daily store operations, including opening and closing procedures, staff scheduling, and maintaining store standards. The Assistant General Manager helps lead, coach, and develop store team members to achieve sales goals while delivering exceptional customer service and luxury-focused experiences. Responsibilities include assisting with inventory management, visual merchandising, and ensuring compliance with company policies and procedures. The role also involves resolving customer concerns, monitoring performance metrics, and contributing to local marketing initiatives to drive traffic and revenue.
Qualifications
- Experience in retail or customer-facing environments, with a strong focus on delivering exceptional service and building long-term customer relationships.
- Leadership capabilities, including supervising teams, coaching for performance, delegating tasks, and supporting a positive, inclusive work environment.
- Sales and business acumen, including meeting or exceeding sales targets, understanding KPIs, and applying basic retail math and merchandising principles.
- Operational skills such as handling cash processes, managing inventories, maintaining store standards, and following company policies and procedures.
- Strong communication and interpersonal skills for collaborating with team members, engaging customers, and professionally handling feedback and concerns.
- Ability to work on-site in Cherry Hill, NJ with a flexible schedule that may include evenings, weekends, and holidays as required.
- Proficiency with point-of-sale systems and basic computer applications; experience in jewelry or luxury retail is a plus.
- High school diploma or equivalent required; additional education in business, retail management, or related fields is beneficial.