Japanese Bilingual Inside Sales

Position

Japanese-English Bilingual Inside Sales　

Position Summary

We are seeking a detail-oriented and customer-focused Inside Sales Representative to support daily sales operations and deliver exceptional service to customers and vendors.

Essential Duties

- Handle customer and vendor communications, including order processing, inquiries, complaint resolution, issue resolution, and quotation preparation.
- Collaborate with internal departments to ensure smooth operations.
- Enter and maintain data in the system as needed.
- Prepare sales, shipping, and raw material reports.
- Review and process customer EDI (Electronic Data Interchange) files.
- Reconcile customer purchase orders with open orders/backlog.
- Coordinate month-end closing activities.
- Review orders and invoices to ensure accuracy.
- Improve customer satisfaction by strengthening collaboration with cross-functional teams.

Working Hours, Working style

Monday through Friday, 8AM to 4:30PM (30-minute lunch break)
Hybrid Work: One remote workday per week (Wednesday).

Working Location

Irving, TX

Salary/Benefit

$40K ( DOE, this can be negotiable)
*Negotiable based on experience and qualifications.

Holidays

Sat, Sun, National Holidays

Qualifications

- Associate degree (2-year college) or six months to one year of related experience and/or training, or an equivalent combination of education and experience.
- Ability to read and understand manuals, business documents, contracts, work instructions, purchase orders, shipping documents, and other related materials.
- Strong verbal communication skills in both Japanese and English to effectively communicate with customers, vendors, and internal manufacturing facilities.
- Ability to prepare basic reports and business correspondence.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) is required.

Pay: $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you able to communicate effectively in both Japanese and English, both verbally? ( Business Level and above)
• Are you proficient in Microsoft Office applications, including Word, Excel, and Outlook?
• If hired, would you be available to start working in September 2026?
• Do you have experience communicating with customers, vendors, and internal teams?

Education:

• Associate (Required)

Ability to Commute:

• Irving, TX 75038 (Required)

Ability to Relocate:

• Irving, TX 75038: Relocate before starting work (Required)

Work Location: Hybrid remote in Irving, TX 75038

Salary : $40,000