Artist & Community Relations Manager

Nashville, TN (Hybrid)

Part-time (up to 20 hours a week, minimum of 10 hours) | $25-$30/hour

Path to Full-time

About JamJuice

JamJuice is a live entertainment booking platform powering covering gigs across Nashville, expanding into markets nationwide. We connect venues with high-quality artist through a mix of curated booking and technology.

Role Description

We're hiring a Talent Acquisition & Artist Relations Manager (A&R) to own the artist side of our platform.

This role exists to separate artist operations from booking, allowing our booking team to focus on growth while you own:

• Artist communication
• Talent sourcing
• Onboarding & quality control
• Incident management
• Client support

What You'll Do

Talent Acquisition

• Source and onboard high-quality artists in Nashville new markets
• Build talent pipelines ahead of expansion

Artist Communication

• Respond to artist emails (within 24 hours)
• Manage live chat (within 4 hours)
• Serve as the primary point of contact for artists

Incident Management

• Handle call-outs, no-shows, and artist issues
• Enforce policies and maintain accountability

Same-Day Coverage

• Repost open shifts immediately when call-outs occur
• Generate replacement options before escalations

Artist Quality Control

• Audit and clean current artist pool (~800 artists)
• Remove low-quality or inactive accounts
• Maintain a high-performing roster

Artist Operations Support

• Assist with artist logistics (hotels, stipends, etc.)
• Support operational tasks related to artists

Who You Are

• Highly independent and solution-oriented
• Strong communicator (clear, direct, professional)
• Comfortable handling issues and enforcing standards
• Have an ear for talent
• Excited to grow with a fast-moving startup

Bonus (Not Required)

• Music industry / booking / events experience
• AV or live production familiarity

Why This Role Matters

This a foundational role that directly impacts:

• Artist quality
• Booking efficiency
• Market expansion