Principal Solution Architect (AI)

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The Principal Solution Architect (AI) is a visionary technical leader responsible for defining and executing Jamf’s enterprise-wide AI and automation strategy. This role operates at the highest level of architectural leadership, guiding the organization through the adoption and integration of advanced AI technologies. The Principal Architect collaborates with executive stakeholders to align AI initiatives with strategic business goals, oversees the development of complex AI systems, and ensures scalable, ethical, and secure implementation across all business units. In addition to leading AI strategy, development, and implementation, this role mentors senior architects, evaluates emerging technologies, and drives innovation through cross-functional leadership. The Principal Architect plays a critical role in shaping Jamf’s future through intelligent automation, machine learning, and data-driven transformation. What you can expect to do in this role: Drive centralized localization strategy to meet the needs of all Jamf departments AI Strategy & Leadership Define and drive Jamf’s enterprise AI strategy in alignment with business objectives. Lead cross-functional discussions to identify opportunities for AI and automation across departments. Evaluate AI trends and technologies to inform strategic decisions and long-term planning. AI Development & Architecture Design and oversee the development of AI models, intelligent workflows, and automation pipelines. Architect scalable AI solutions using cloud-native platforms and modern ML frameworks. Collaborate with data engineering teams to ensure robust data pipelines and model training environments. AI Implementation & Integration Lead the implementation of AI solutions into existing IT systems and business processes. Ensure seamless integration with identity, security, and compliance frameworks. Develop and maintain documentation for AI systems, including model governance and lifecycle management. General IT Architecture Responsibilities Own tools, systems, and platforms, contributing to their strategic direction. Maintain knowledge of Jamf’s product line and its integration with internal systems. Engage with business unit leaders to design and deliver innovative IT solutions. Prioritize and communicate major IT projects and their business impact. Present story-driven demonstrations aligned with business value and solution differentiation. Coordinate with Information Security, Compliance, and Business Operations teams to meet requirements. Mentor IT team members and promote continuous learning and development. #LinkedIn What we are looking for: Minimum 5 years of experience in AI/ML solution architecture or enterprise AI development (Required) Minimum 10 years of experience in IT systems architecture and engineering (Preferred) Proven experience with AI platforms (e.g., Azure ML, AWS SageMaker, Google Vertex AI) Proficiency in Python, R, or other languages used for AI/ML development Familiarity with MLOps, model governance, and ethical AI practices Working knowledge of security and compliance frameworks (SOC 2, SOX, FedRamp, etc.) Strong analytical, communication, and stakeholder engagement skills Experience with SaaS-based automation and orchestration tools Familiarity with collaboration platforms such as M365, Zoom, Slack, Atlassian EDUCATION & CERTIFICATIONS HS Diploma / GED Degree (Required) 4 year / Bachelor’s Degree in Computer Science, Data Science, or related field (Preferred) Certifications in AI/ML, cloud architecture, or data engineering (Preferred) A combination of relevant experience and education may be considered How we help you reach your best potential: Named a 2024 Best Companies to Work For by U.S. News Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work® Named a 2023 Best Workplaces for Women™ by Great Place to Work® and Fortune Magazine We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees! You will have the opportunity to make a real and meaningful impact for more than 70,000 global customers with the best Apple device management solution in the world. We put people over profits – which is why our customers keep coming back to us. Our volunteer time off allows employees to support and give back to our communities. We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful. 22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes). Over 100,000 Jamf Nation users, the largest online IT community in the world.

Salary : $137,000 - $293,000