Transportation Manager

Jamestown Healing Clinic is seeking a dedicated and organized Transportation Manager to oversee and lead our patient transportation program. This position supports an integrated care clinic providing primary care, dental, behavioral health, and opiate use disorder treatment services. The Transportation Manager will ensure safe, reliable, and lawful transportation services for JHC patients while supervising transportation staff and managing daily program operations.

The ideal candidate is a strong leader with excellent organizational and problem-solving skills who is passionate about improving access to healthcare services within the community.

Schedule:

• Monday through Friday, 5:30 am – 2:00 pm

Essential Functions & Responsibilities:

• Manage the day-to-day operations of the JHC Transportation Program

• Evaluate and implement schedule or policy changes for transportation services

• Coordinate transportation services with internal departments and external agencies

• Stay current on local, state, and federal laws and regulations affecting transportation operations

• Pursue, secure, and administer grants to support the transportation program

• Coordinate with Clallam and Jefferson County Public Transportation regarding grants, patient transit use, and discounted transportation passes

• Analyze ridership data to determine future routing and staffing needs

• Ensure all transportation services are conducted safely and lawfully

• Conduct inspections of vehicles and garage property to ensure compliance with safety and security regulations

• Ensure completion of daily safety inspections and coordinate scheduled vehicle maintenance

• Direct and manage dispatching, routing, and tracking of transportation vehicles

• Coordinate and process transportation billing for tribal patients

• Supervise up to six transportation drivers and cross-train appropriate JHC staff as drivers

• Ensure drivers are fully trained on transportation policies and procedures

• Provide transportation services for patients when drivers are unavailable

• Educate patients on local transportation options and appropriate rider etiquette

• Attend meetings, seminars, and conferences related to transportation operations and technology

• Perform other duties as assigned in support of the program

• Adhere to all JHC policies and procedures, including HIPAA, safety standards, and Occupational Exposure Control Plan requirements

Minimum Qualifications:

• Bachelor’s degree in a relevant field from an accredited college or university; requirement may be waived with a minimum of five years of successful management experience

• Knowledge of transportation equipment, policies, procedures, and operational strategies

• Ability to evaluate problems and implement effective solutions

• Understanding of transportation system performance measures and safety practices

• Knowledge of and adherence to RCW, WAC, and 42 CFR Part 2 confidentiality regulations

• Ability to conduct oneself ethically and professionally at all times

• Knowledge of local, state, and federal laws and regulations

• Knowledge of office administrative operations, personnel management, and compliance

• Excellent organizational skills with the ability to prioritize multiple tasks

• Strong time management, decision-making, and problem-solving skills

• Proficiency in Microsoft Word, Excel, and PowerPoint

• Ability to maintain patient confidentiality

• Cultural sensitivity and understanding of challenges faced by JHC patients

• Ability to work independently with minimal supervision

• Ability to meet current vaccine requirements for employment

• Ability to successfully pass a criminal background check

• Valid Washington State Driver’s License with ability to travel locally and regionally as assigned

• CPR/First Aid Certification or ability to complete employer-provided training upon hire

Preferred Qualifications:

• Experience in grant writing

• Experience with billing processes

Benefits:
Jamestown Healing Clinic offers a competitive benefits package and the opportunity to make a meaningful impact through patient-centered care and community support services.

Additional Information:

• American Indian/Alaska Native preferences apply

Salary : $62,403 - $87,365