Residential Coach (Evening Shift)

Join our team as a Residential Coach (RC)! 

We’re a 24/7 residential treatment program serving adolescents, all of whom have a military connection. Our program is growing, and we’re looking to hire additional team members! We also offer a career ladder for opportunities to grow as a leader within this industry. Our program is located in Norfolk, Virginia. 

In this role you would monitor, supervise, guide clients to ensure safety, support and behavioral management, and accurately document clients' behavior to communicate clients' behavior, staff interventions and outcomes. We offer CPR and First Aide training and have a comprehensive benefits package for full-time employees. 

Qualities for Success as a Residential Coach

We met with our residents to learn what characteristics and qualities they value most in staff. They shared that the most important quality is empathy. Residents also emphasized the importance of staff who remain level-headed and calm under pressure, as this helps them feel safe. The third quality they identified was professionalism and trustworthiness, which builds a strong foundation of respect and reliability. Finally, residents shared that having staff who are consistent and dedicated to supporting them makes a meaningful difference in their experience.

Starting Pay: $18.00 per hour plus shift differentials  
                        *Weekdays $1.50 per hour, Weekends $2.50 per hour     

Career Growth & Development

This role is part of a defined career ladder within the department, offering opportunities for advancement based on performance, skills development, and organizational needs.

Schedule Options

Traditional Schedule:
Scheduled shifts throughout the week, includes every other weekend

-Weekday Evening shift: 2:30pm-11:00pm (evening differential each hour worked)

-Scheduled every other weekend: alternates each week between day shift (7:00 am -2:30 pm) and evening shift (2:30 pm - 11:00 pm) (weekend differential each hour worked) 

OR

Set Weekend Schedule: 
Every Friday, Saturday, Sunday and Monday (Off every Tuesday, Wednesday, and Thursday)

- Friday/Monday: 2:30 pm- 11:00 pm (evening differential each hour worked)

-Saturdays & Sundays: alternates each week between day shift (7:00 am -2:30 pm) and evening shift (2:30 pm - 11:00 pm) (weekend differential each hour worked)

Qualifications:

Bachelor's degree in human services; or associate's degree and 3 months experience working with children; or High school graduate or GED certificate and have 6 months experience working with children.

Ideal candidate has a bachelor's degree in human services with six or more months experience working with children/adolescents in a mental health setting.

Benefits:

• Full benefits including medical, dental and vision insurance
• 403(b) retirement plan with company contribution
• Company paid life and long-term disability insurance
• Generous paid annual leave (Vacation) 
• Paid sick leave
• 7 Paid Holidays (Juneteenth added 2022, and MLK being added in 2023)
• Tuition reimbursement, details below:
  • $3,000 per calendar year after 6 months of tenure
  • $5,000 per calendar year after 2 years of tenure 
• Employee events and activities
• Employee Assistance Program (EAP)
• Annual performance reviews 
• Opportunities for advancement
• And more!

The Barry Robinson Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Salary : $3,000 - $5,000