What are the responsibilities and job description for the Billing and Administrative Support Specialist position at JAM SERVICES?
Description
Primary Objective
The Billing and Administrative Support Specialist supports the Accounting department, with a primary focus on invoicing, filing, and collections. This role is well organized, works independently with little supervision, maintains a positive attitude, contributes positively in a team environment, and is comfortable working in a fast-paced industry with short timelines.
Duties and Responsibilities
Invoicing & Billing
- Generates invoices using QuickBooks software.
- Ensures invoices are generated in a timely manner.
- Processes credit card transactions.
Collections
- Performs invoice collections, following up on outstanding balances as needed.
- Document & Records Management
- Handles filing, copying, and scanning of documents.
Administrative Support
- Supports small projects and performs other administrative duties as assigned or requested.
Requirements
Required Skills and Abilities
- High degree of accuracy and attention to detail.
- Ability to work both collaboratively and independently.
- Proficient in Microsoft Office Suite and Google applications; QuickBooks experience required.
- Strong multi-tasker; able to manage competing priorities in a fast-paced environment with short timelines.
- Reliable in work and attendance; comfortable working with little supervision.
- Clear written and verbal communication skills, particularly for collections follow-up; positive attitude and a strong team contributor.
Education and Experience
- High school diploma or equivalent required; additional coursework in accounting or business administration preferred.
- 1 years of experience in billing, invoicing, accounts receivable, or a related administrative role preferred.
- Experience with QuickBooks and credit card payment processing a plus.
Physical Requirements
- Prolonged periods of being on feet, kneeling, and bending.
- Must be able to lift up to 35 pounds.
- Frequent use of hands for keyboard operation, filing, and document handling.
Work Environment
- Office-based in Livermore, CA; standard business hours with occasional flexibility during high-volume billing periods.
- Fast-paced environment with short timelines and shifting priorities; works closely with the Accounting team and interfaces with customers regarding invoicing and collections.