What are the responsibilities and job description for the Operations Manager position at JAM Logistics LLC?
Why Join JAM Logistics?
- Competitive Pay: $70,000 – $75,000 base salary performance bonuses based on KPI success.
- Great Benefits: Health, Dental, and Vision insurance, Paid Time Off (PTO), and company perks.
- Dynamic Culture: High-visibility leadership role with direct impact on day-to-day team success.
- Modern Fleet: Manage state-of-the-art commercial delivery vehicles and routing technology.
COMPANY OVERVIEW
JAM Logistics LLC is growing fast! We are looking for an energetic, results-driven, hands-on Operations Manager to take charge of daily fleet execution, drive team performance, and lead operational excellence in the Hooksett / Concord area.
If you thrive in a fast-paced environment, love coaching people, and want to play a key role in building a premier last-mile delivery partner, we want to talk to you!
What You’ll Do:
- Lead & Inspire: Manage a team of delivery drivers and dispatchers. Build morale, foster safety, and coach associates to hit top metrics daily.
- Master Fleet & Dispatch Operations: Oversee morning load-outs, live route dispatch tracking, road support, and end-of-day debriefs.
- Drive Safety & Compliance: Lead safety training, audit vehicles, enforce DOT/OSHA compliance, and manage fleet maintenance schedules.
- Solve Real-Time Challenges: Adapt quickly to route shifts, clear bottlenecks, and ensure 100% on-time delivery execution.
- Elevate Performance Metrics: Track key metrics (safety scores, delivery efficiency, customer satisfaction) using digital dashboards.
- Team Leadership & Development: Recruit, train, mentor, and evaluate delivery associates; foster a positive, supportive, and safety-focused work environment.
What We’re Looking For:
- 3 years of leadership experience in logistics, last-mile delivery, dispatch, or transportation operations.
- Experience managing and coaching teams of 20 driver associates.
- Strong proficiency with dispatch platforms, GPS tracking, and operational dashboards.
- Solid understanding of DOT compliance, safety protocols, and fleet maintenance.
- Valid Driver’s License with a clean Motor Vehicle Record (MVR).
Key Highlights at a Glance:
- Location: Hooksett / Concord, NH
- Application Review: Fast response within 24–48 hours
- Interview Process: Quick 2-stage interview (Phone Intro In-Person Operational Walkthrough)
Salary : $70,000 - $75,000