What are the responsibilities and job description for the Remote Travel Advisor Support – Flexible & Fully Remote position at JAK Travel Agency?
Join our growing team providing exceptional support to travelers. As a Remote Customer Support Specialist based in Fort Worth, Texas (Central Time Zone), you will assist customers with inquiries, bookings, and travel-related questions while delivering outstanding service from a remote work setting.
- Respond to customer inquiries via email, chat, and phone in a timely and professional manner
- Troubleshoot and resolve customer issues efficiently
- Maintain accurate records of customer interactions
- Collaborate with team members to improve service processes
- Strong communication skills (written and verbal)
- Customer-focused attitude and problem-solving abilities
- Comfortable with remote work and technology tools
- Previous customer service or travel industry experience is a plus
- Fully remote role
- Travel-related perks and incentives
- Flexible schedule
- Opportunities for growth and development
Salary : $41,300 - $52,600