What are the responsibilities and job description for the Remote Travel Advisor Support - Flexible & Fully Remote position at JAK Travel Agency?
Join our growing team providing exceptional support to travelers. As a Remote Customer Support Specialist listed for Philadelphia, PA, you will assist customers with inquiries, bookings, and travel-related questions while delivering outstanding service from the comfort of your home.Responsibilities:Respond to customer inquiries via email, chat, and phone in a timely and professional manner.Troubleshoot and resolve customer issues efficiently.Maintain accurate records of customer interactions.Collaborate with team members to improve service processes.Qualifications:Strong communication skills, both written and verbal.Customer-focused attitude and strong problem-solving abilities.Comfortable with remote work and common technology tools.Previous customer service or travel industry experience is a plus.Benefits:Fully remote role (position listed for Philadelphia, PA).Travel-related perks and incentives.Flexible schedule.Opportunities for growth and development.
Salary : $54,000 - $88,000