What are the responsibilities and job description for the Remote Customer Support Associate - Travel Services position at JAK Travel Agency?
Join JAK Travel Agency as a Remote Customer Support Associate based in Orlando, Florida. In this role you will assist clients in planning memorable trips, answer questions, and provide friendly, professional guidance from a remote setting. The position offers flexible hours and is suitable for entry-level candidates seeking experience in client services and the travel industry. This role is intended for candidates located in or near Orlando, FL and will operate on Eastern Time.Responsibilities:Respond promptly to client inquiries via email, phone, or chat.Assist clients with travel planning, itineraries, and general questions.Maintain accurate and organized client records.Provide professional, friendly, and helpful support.Collaborate with the team to ensure high-quality service.Qualifications:Excellent written and verbal communication skills.Comfortable working independently in a remote environment.Detail-oriented and organized.Interest in travel or customer support.Previous experience is a plus but not required.Basic computer and internet skills.Why Join Us:Fully remote role with a flexible schedule, suited to candidates in the Orlando area.Entry-level friendly opportunity to gain experience in client support and travel services.Work with a supportive, collaborative team.
Salary : $20,000 - $50,000