Operations Supervisor

• Create an accessible and collaborative work environment that enables staff to work together positively and safely.  
• Participate in advancing meetings for on-campus events/activities ensuring that all operational details are discussed, clarified, and finalized.
• Assist in the creation and maintenance of all necessary paperwork including standard operating procedures, schedules, labor plans, and safety information.
• Actively participate in the planning and execution of seasonal opening and closing of the Festival's performance spaces, studios, exhibition spaces, and temporary tents.
• Supervise the safe operation and daily maintenance of the campus dance studios, tents, and outdoor gathering areas. 
• Train, schedule, manage, and supervise a team of Operation Technicians.
• Manage the safe use of the campus Parking Lots by training, scheduling, and supervising parking lot attendants.
• Schedule and supervise a team of patron golf cart drivers consisting of Operation Technicians as well as interns and staff members.
• Collaborate with all departments to ensure proper parking lot and golf cart coverage for all events and whenever the Festival is actively in performance.
• Remain in constant communication with all departments as to non-production needs in tents and studios including but not limited to tables, chairs, fans, and side walls.
• Manage and Facilitate the setup and logistics of tents and studios for events with the support of the Operations Technicians as well as Production Staff as needed.
• Assist and manage Operation Technicians during Weather Plan activation for the Henry J. Leir Stage performances as well as for other events taking place in tents or studios.
• Support the Night Shift Manager in their responsibilities assigning Operation Technicians to facilities-related tasks as necessary.
• Attend all departmental and production meetings including a weekly All-Staff Meeting, and facilitate production and staff meetings as necessary.
• Under the general direction of the DoTP, assist with coordination of emergency response for staff and patrons in the event of an emergency or extreme weather.
• Complete Adult/Child CPR, First Aid, and Cultural Competence Training (provided to all seasonal staff during the pre-season).

REQUIRED QUALIFICATIONS 

• 3 years of professional management experience. 
• Ability to manage diverse teams, resolve cross-cultural conflicts, and apply an equity lens to decision-making, hiring, and scheduling.
• Strong knowledge of and experience with creating, maintaining, and facilitating organizational processes and systems.
• Experience supervising and training team members ranging from teenagers through early career professionals.
• Demonstrated ability to manage multiple projects or facilities simultaneously.
• Proficiency with the Google App suite.
• Customer service or other public-facing experience. 
• Willingness to learn.
• Valid driver’s license.

PREFERRED QUALIFICATIONS

• Experience working in a performing arts environment.
• Basic knowledge of theatrical production systems.
• OSHA or other safety training.
• Bystander intervention and crowd movement training or experience.
• Conflict resolution training.

SKILLS & QUALITIES

• Active commitment to Inclusion, Diversity, Equity, and Accessibility.
• Excellent communication, critical thinking, problem-solving and organizational skills.
• Demonstrated ability to conceive, strategize, manage, and prioritize between multiple projects with accuracy and attention to detail.

WORKING CONDITIONS & PHYSICAL DEMANDS

• Working in wooded areas with exposure to native wildlife including, but not limited to, rodents, ticks, and mosquitos.
• Working outdoors in all weather conditions including inclement weather. 
• Working 6-day work weeks including early mornings, late evenings, and weekends during Festival weeks and non-Festival programming.
• Moving equipment up to 50 lbs alone or with assistance.
• Moving through and between multiple locations throughout the entire campus.
• Remaining in a stationary position for extended periods of time.
• Working at heights above 6 feet and up to 30 feet.
• Ascending and descending straight and step ladders.
• Operating push around or drivable person lifts including at heights.
• Working in show conditions with theatrical and atmospheric elements including but not limited to: fog, haze, strobes, dim lights, and loud sounds.

APPLICATION PROCESS

*We believe that no one meets 100% of the listed qualifications. We are less concerned about whether you’ve done everything on a laundry list of specific things and more interested in cultivating a pool of candidates who want to join a connected, mission-driven, hard-working team driven by creativity, curiosity, inclusion, integrity, flexibility, and partnership.

HIRING PROCESS

1. Apply: Interested individuals are encouraged to send a cover letter, resume, and references by submitting an application using the “Apply” buttons below. Video and/or audio applications are welcome (though not required) in addition to written expressions of interest.
2. Interview: Pre-Screen on Zoom, 1-2  interviews with Hiring Manager and other JP staff on Zoom.
3. Supplemental Materials: A writing sample, spreadsheet example, or other relevant materials may be requested from candidates should they be a top candidate. 

If you need accommodations to make this application process happen, please connect with us at hr@jacobspillow.org.. We will work to support you through the application process via email, phone call, and/or video chat.

Salary : $26 - $27