What are the responsibilities and job description for the Front Office Assistant position at Jacob Jarvis Orthodontics?
Duties
- Greet and welcome patients and visitors at the front desk
- Answer phone calls and respond to inquiries or direct calls to appropriate personnel
- Schedule and confirm appointments for patients
- Maintain patient records and update information as necessary
- Assist with medical administrative support tasks, such as filing, faxing, and scanning documents
- Coordinate with other healthcare professionals to ensure smooth patient flow
- Provide excellent customer service and address patient concerns or questions
- Follow HIPAA guidelines to maintain patient confidentiality
```Qualifications```
- Previous experience as a medical receptionist or in a similar role preferred
- Knowledge of medical terminology and procedures
- Familiarity with medical scheduling software or electronic health records (EHR) systems
- Proficiency in using phone systems and office equipment
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
Please note that this job description is not exhaustive and may be subject to change.
Job Type: Full-time
Pay: $15.89 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $16 - $20