What are the responsibilities and job description for the Training Coordinator position at Jacksons Food Company LLC?
MISSION:
Jackson’s Food Company is the Snack Super™ brand powered by heroic employees and premium avocado oil. We stand poised to upset the snacking status quo forever. All employees support our mission of delivering a safe and quality product.
POSITION SUMMARY:
The Training Coordinator is responsible for developing, organizing, and maintaining all employee training programs to ensure compliance with food safety, quality, and regulatory requirements. This position plays a key role in supporting employee onboarding, technical skills development, safety, and continuous improvement initiatives within the food manufacturing facility.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The following statements reflect the general details necessary to describe the major functions of this position and are not intended to be a detailed description of all the work/functions that may be required. Other duties may be assigned. Individual will work a varied schedule based on client needs.
- Schedule onboarding sessions, OTJ trainings, and recurring compliance trainings
- Manage employee training calendars and send reminders for upcoming or overdue items.
- Enroll employees into required training modules in Alchemy
- Run weekly/monthly training completion reports.
- Flag overdue or upcoming expirations like PIT, LOTO, food safety, or GMP refreshers.
- Assist with uploading scanned certificates, attachments, or training records
- Help set up training rooms, equipment, and technology before sessions.
- Send surveys or post-training feedback forms to employees
- Assist with off shift training needs
- Develop, implement, and maintain the facility’s training program for all departments (Production, Quality, Maintenance, Warehouse, etc.).
- Maintain training records and documentation to ensure readiness for audits and inspections (e.g., FDA, USDA, SQF/BRC).
- Track and monitor employee training completion through the Learning Management System (LMS) or manual records.
- Prepare and present training compliance reports to management and auditors.
- Support audit preparation and respond to training-related inquiries during regulatory and customer audits.
- Evaluate training effectiveness through feedback, observation, and performance metrics.
- Recommend improvements to training content and delivery methods.
- Collaborate with supervisors and department leads to identify skill gaps and develop targeted training plans.
- Conduct classroom and on-the-job training sessions for topics such as food safety, sanitation, safety procedures, and production processes.
- Coordinate external training or certification programs for specialized skills (e.g., forklift operation, HACCP certification).
EDUCATION and/or EXPERIENCE
- Associate’s or Bachelor’s degree in Food Science, HR, Education, or related field (or equivalent experience).
- 2–4 years of experience in training coordination, preferably in a food manufacturing or industrial setting.
- Knowledge of food safety regulations (FDA, USDA, SQF, BRC, HACCP, GMPs).
- Excellent organizational and recordkeeping skills.
- Strong communication, presentation, and interpersonal skills.
- Proficiency with Microsoft Office and Learning Management Systems (LMS).
- Bilingual (English/Spanish) preferred.