What are the responsibilities and job description for the Human Resources Generalist position at Jackson Services, Inc.?
Company: Jackson Services, Inc.
Location: Columbus, NE
Department: Administration / Human Resources
Reports To: President
Employment Type: Full-Time
Jackson Services, Inc. is a family-owned Nebraska company proudly serving businesses since 1924. We provide uniform, linen, mat, mop, restroom supply, and textile rental services to customers across Central and Eastern Nebraska, including Columbus, Kearney, Grand Island, Hastings, Fremont, Norfolk, Omaha, Lincoln, Council Bluffs, and surrounding areas. Jackson Services is committed to dependable service, quality products, and taking care of both our customers and our employees.
We are looking for a dependable, organized, and people-focused Human Resources Generalist to support our team and help strengthen our recruiting, employee relations, payroll, compliance, benefits, and onboarding processes.
Position SummaryThe Human Resources Generalist will support daily HR operations and serve as a key point of contact for employees, managers, applicants, and new hires. This role is responsible for assisting with recruiting, onboarding, employee relations, payroll processing, benefits administration, compliance, personnel records, training support, and HR communication.
The ideal candidate is professional, approachable, detail-oriented, and comfortable working in a fast-paced environment with employees across multiple departments.
Essential Duties and ResponsibilitiesRecruitment & OnboardingPost job openings, screen applicants, schedule interviews, communicate with candidates, and assist managers throughout the hiring process. Guide new hires through onboarding, required paperwork, orientation, and initial employment requirements.
Employee RelationsServe as a resource for employees and management by answering HR-related questions, supporting workplace communication, helping resolve employee concerns, and assisting with disciplinary actions and documentation when needed.
Payroll SupportAssist with payroll processing, timekeeping review, employee pay changes, payroll records, and payroll-related employee questions. Maintain accuracy and confidentiality in all payroll matters.
Benefits & Leave AdministrationAssist with employee benefit programs, including health insurance, retirement plans, paid time off, sick time, and leaves of absence such as FMLA. Help employees understand available benefits and required documentation.
Compliance & RecordkeepingMaintain confidential employee files and HR records. Support compliance with company policies and applicable federal, state, and local employment laws. Assist with audits, required notices, documentation, and policy updates.
Performance, Training & DevelopmentSupport performance review processes, employee training records, safety training documentation, and development programs. Help track completion of required trainings and follow up with employees and supervisors as needed.
HR Communication & Administrative SupportPrepare HR documents, employee notices, forms, letters, reports, and internal communications. Support HR projects, employee engagement efforts, and daily administrative needs.
Required Qualifications3 years of experience in Human Resources or a related administrative HR role.
Experience using recruiting platforms or applicant tracking systems.
Experience with payroll software or payroll-related processes.
Strong interpersonal communication, active listening, and conflict-resolution skills.
Strong decision-making, organizational, and problem-solving abilities.
Ability to maintain confidentiality and handle sensitive employee information professionally.
Strong attention to detail and ability to manage multiple priorities.
Working knowledge of Microsoft Office, including Word, Excel, and Outlook.
Bilingual in English and Spanish.
Bachelor’s degree in Human Resources, Business Administration, or a related field.
Experience with QuickBooks or similar payroll/accounting software.
PHR, SHRM-CP, or related HR certification.
Experience in manufacturing, service, laundry, distribution, transportation, or industrial environments.
Professional and approachable communication style.
Ability to build trust with employees and managers.
Strong follow-through and sense of urgency.
Comfortable working with employees at all levels of the company.
Ability to stay calm and professional during difficult conversations.
Strong documentation and recordkeeping habits.
Willingness to learn, adapt, and support a growing team.
Long-standing, family-owned Nebraska company.
Established business serving customers since 1924.
Opportunity to make a direct impact on employees and company culture.
Supportive team environment.
Stable industry with a strong local presence.
Meaningful HR role with involvement in recruiting, payroll, benefits, compliance, and employee relations.
Jackson Services, Inc. is an Equal Opportunity Employer. We consider applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable law.
How to ApplyInterested candidates are encouraged to apply through this posting and submit a current resume. Learn more about Jackson Services, Inc. at www.jackson-services.com.